Zendesk Vs Avaya Contact Center : In-Depth Comparison

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imageZendesk

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Categories where Zendesk and Avaya Contact Center compete

Contact Center
Customer Experience
Instant Messaging And Chat
Interactive Voice Response (IVR)
Knowledge Management

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Zendesk

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Comparing the customer bases of Zendesk and Avaya Contact Center

Comparing the customer bases of Zendesk and Avaya Contact Center, we can see that Zendesk has 166487 customer(s), while Avaya Contact Center has 3961 customer(s). In the Contact Center category, with 166487 customer(s) Zendesk stands at 2nd place by ranking, while Avaya Contact Center with 3961 customer(s), is at the 12th place.

Zendesk

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2nd

166487 Customer

Avaya Contact Center

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12th

3961 Customer

Comparing the market share of Zendesk and Avaya Contact Center

Zendesk has a 13.13% market share in the Contact Center category, while Avaya Contact Center has a 0.31% market share in the same space.

Compare Zendesk vs Avaya Contact Center customers by geography

Comparing Zendesk and Avaya Contact Center customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while Avaya Contact Center has more customers in United States.

Zendesk

Avaya Contact Center

Customer Movements for this month

Gain actionable insights about the buying patterns of Zendesk vs Avaya Contact Center’s target audience.

Zendesk

New

737 Customer

Lost

980 Customer

Avaya Contact Center

New

9 Customer

Lost

4 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Zendesk and Avaya Contact Center compete against each other?

Zendesk and Avaya Contact Center compete against each other in the Contact Center, Customer Experience, Instant Messaging And Chat, Interactive Voice Response (IVR), Knowledge Management.

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How does the market share of Zendesk and Avaya Contact Center compare in the Contact Center market?

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How many customers are acquired by Zendesk and Avaya Contact Center in the Contact Center segment?

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What are the countries in which Zendesk and Avaya Contact Center has more customers?

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