Question 1

Who are the top Avaya Callback Assist competitors?

Accepted Answer

Avaya Callback Assist’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Avaya Callback Assist competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Avaya Callback Assist and 40,000 other technologies on the internet. You can also compare Avaya Callback Assist and its feature with top competitors here : Avaya Callback Assist vs Wix Avaya Callback Assist vs Zendesk Avaya Callback Assist vs Freshworks.

Question 2

What is Avaya Callback Assist customer distribution based on
            company size?

Accepted Answer

The majority of Avaya Callback Assist’s customers for the contact-center category fall in the company size of 1,000 - 4,999 employees (9 companies). You can view a distribution chart of Avaya Callback Assist customers by company size here.

Question 3

What is Avaya Callback Assist market share in the
            contact-center?

Accepted Answer

Avaya Callback Assist has market share of
            0.00%
            in contact-center market.
            Avaya Callback Assist competes
            with 140 competitor tools in
            contact-center category. The top alternatives for
            Avaya Callback Assist contact-center tool are
            Wix with
                73.95%, Zendesk with
                13.13%, Freshworks with
                2.66% market share.

Question 4

What are the top countries that use Avaya Callback Assist?

Accepted Answer

Around the world in 2024, over
            30 companies
            have started using Avaya Callback Assist as
            contact-center tool. Companies using
            Avaya Callback Assist for contact-center are majorly
            from United States with
            20 customers.
            66.67% of Avaya Callback Assist
            customers are from the United States. Other top countries
            using Avaya Callback Assist are
            India and Australia with 3(10.00%) and 2(6.67%) customers respectively.

Question 5

What are the top industries that use Avaya Callback Assist?

Accepted Answer

Top industries that use Avaya Callback Assist for
            contact-center are Consulting (5), Staff Augmentation (4), Life Insurance (3).

Technology	Domains	Market Share (Est.)	Versus page
Wix	937753	73.95%	Avaya Callback Assist vs Wix
Zendesk	166487	13.13%	Avaya Callback Assist vs Zendesk
Freshworks	33684	2.66%	Avaya Callback Assist vs Freshworks
Agile CRM	31749	2.50%	Avaya Callback Assist vs Agile CRM
Salesforce Service Cloud	14100	1.11%	Avaya Callback Assist vs Salesforce Service Cloud
Mitel	8683	0.68%	Avaya Callback Assist vs Mitel
LiveAgent	7609	0.60%	Avaya Callback Assist vs LiveAgent
Bitrix24	7021	0.55%	Avaya Callback Assist vs Bitrix24
Genesys	5563	0.44%	Avaya Callback Assist vs Genesys
Zoho Desk	5243	0.41%	Avaya Callback Assist vs Zoho Desk
Wipro	4390	0.35%	Avaya Callback Assist vs Wipro
Avaya Contact Center	3961	0.31%	Avaya Callback Assist vs Avaya Contact Center
NICE inContact	3446	0.27%	Avaya Callback Assist vs NICE inContact
PICS	3195	0.25%	Avaya Callback Assist vs PICS
Five9	3078	0.24%	Avaya Callback Assist vs Five9
Genesys PureCloud	3021	0.24%	Avaya Callback Assist vs Genesys PureCloud
LogMeIn Rescue	2675	0.21%	Avaya Callback Assist vs LogMeIn Rescue
Aircall	2447	0.19%	Avaya Callback Assist vs Aircall
Comm100 Live Chat	2266	0.18%	Avaya Callback Assist vs Comm100 Live Chat
Verint	2219	0.17%	Avaya Callback Assist vs Verint

Customers	Employee Range	City	Region	Country
HCL Technologies Ltd	10,000+	Noida	Uttar Pradesh	India
Dell	10,000+	Round Rock	Texas	United States
MetLife, Inc.	10,000+	New York City	New York	United States
Concentrix Corporation	10,000+	Fremont	California	United States
Progressive Corporation	10,000+	Cleveland	Ohio	United States
Turk Telekomunikasyon AS	10,000+	Istanbul	Istanbul	Turkey
VeriFone Systems, Inc.	5,000 - 9,999	San Jose	California	United States
Optus	5,000 - 9,999	Macquarie Park	New South Wales	Australia
Avaya Holdings Corp.	5,000 - 9,999	Santa Clara	California	United States
Allstate Northern Ireland	1,000 - 4,999	Belfast	Northern Ireland	United Kingdom

Avaya Callback Assist

Market Share of Avaya Callback Assist

30

0.00%

#85

Top Competitors and Alternatives of Avaya Callback Assist

Top Competitors and Alternatives of Avaya Callback Assist

Customers of Avaya Callback Assist

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Avaya Callback Assist Customers by Products and Services

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Avaya Callback Assist Customers by Employee Size

Avaya Callback Assist Customers by Geography

Employees of Avaya Callback Assist

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