Question 1

What are the different markets in which
        Aircall and
        Desk.com Chat compete against each other?

Accepted Answer

Aircall and
        Desk.com Chat compete against each other in
        the Contact Center, VoIP And SIP.

Question 2

How does the market share of
        Aircall
        and Desk.com Chat compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Aircall has a
        0.19%
        market share in comparison to
        Desk.com Chat’s
        0.06%.
        Since it has a better market share coverage,
        Aircall holds the
        18th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Desk.com Chat holds the
        29th spot.

Question 3

How many customers are acquired by
        Aircall and
        Desk.com Chat in the
        Contact Center segment?

Accepted Answer

Aircall has
        2,447 customers and
        Desk.com Chat has
        761 customers in the
        Contact Center
        segment. Aircall has
        1686 more customers than
        Desk.com Chat in this category.

Question 4

What are the countries in which
        Aircall and
        Desk.com Chat has more customers?

Accepted Answer

Aircall has more customers in United States, France and Germany.
Desk.com Chat has more customers in United States, Canada and United Kingdom.

Aircall Vs Desk.com Chat : In-Depth Comparison

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Comparing the customer bases of Aircall and Desk.com Chat

Comparing the market share of Aircall and Desk.com Chat

Compare Aircall vs Desk.com Chat customers by geography

Customer Movements for this month

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