Question 1

What are the different markets in which
        Whatsapp Business and
        Intercom compete against each other?

Accepted Answer

Whatsapp Business and
        Intercom compete against each other in
        the Communication, Customer Engagement, Customer Experience, Instant Messaging And Chat, Live Chat.

Question 2

How does the market share of
        Whatsapp Business
        and Intercom compare in the
        Communication market?

Accepted Answer

In the Communication market,
        Whatsapp Business has a
        30.26%
        market share in comparison to
        Intercom’s
        3.41%.
        Since it has a better market share coverage,
        Whatsapp Business holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Communication category, while
        Intercom holds the
        4th spot.

Question 3

How many customers are acquired by
        Whatsapp Business and
        Intercom in the
        Communication segment?

Accepted Answer

Whatsapp Business has
        631,912 customers and
        Intercom has
        71,127 customers in the
        Communication
        segment. Whatsapp Business has
        560785 more customers than
        Intercom in this category.

Question 4

What are the countries in which
        Whatsapp Business and
        Intercom has more customers?

Accepted Answer

Whatsapp Business has more customers in Brazil, United States and India.
Intercom has more customers in United States, United Kingdom and Canada.

Whatsapp Business Vs Intercom : In-Depth Comparison

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Comparing the customer bases of Whatsapp Business and Intercom

Comparing the market share of Whatsapp Business and Intercom

Compare Whatsapp Business vs Intercom customers by geography

Customer Movements for this month

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