Technologies / Slack Vs Intercom

Last update : Mar 15 2023

Slack Vs Intercom : In-Depth Comparison

Not sure if Slack, or Intercom is the better choice for your needs? No problem! 6sense comparison helps you make the best decision. Take a look at categories where Slack and Intercom compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between Slack vs Intercom customers by industry, by geography and by buying patterns.

Overview
Current Customers
Market Share
Geography
Customer Movements
FAQs
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Slack

Slack competes with other products in the File Sharing, Internal Communications, categories. It has a market share in the Communication category, and Slack has 416704 customers in 208 countries.

Intercom

Intercom competes with other products in the Project Collaboration, Communication, Instant Messaging And Chat, Customer Engagement, Customer Experience, Live Chat, Marketing Automation Platforms, Mobile Marketing, Online Marketing categories. It has a market share in the Communication category, and Intercom has 53949 customers in 175 countries.

Categories where Slack and Intercom compete

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Comparing the customer bases of Slack and Intercom

Comparing the customer bases of Slack and Intercom, we can see that Slack has 416704 customer(s), while Intercom has 53949 customer(s). In the Communication category, with 416704 customer(s) Slack stands at 2nd place by ranking, while Intercom with 53949 customer(s), is at the 5th place.

Slack

2 nd

416704 Customer

Intercom

5 th

53949 Customer

Compare Slack vs Intercom customers by geography

Comparing Slack and Intercom customers based on their geographic location, we can see that Slack has more customers in United States, United Kingdom and India, while Intercom has more customers in United States , United Kingdom and Canada .

Slack

Intercom

Customer Movements for this month

Gain actionable insights about the buying patterns of Slack vs Intercom’s target audience.

Slack

New

3 Customer

Lost

0 Customer

Intercom

New

1 Customer

Lost

0 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Slack and Intercom compete against each other?

Slack and Intercom compete against each other in the Communication, Instant Messaging And Chat, Customer Engagement, Customer Experience, File Sharing .

How does the market share of Slack and Intercom compare in the Communication market?

In the Communication market, Slack has a 23.08% market share in comparison to Intercom’s 2.99%. Since it has a better market share coverage, Slack holds the 2nd spot in 6sense’s Market Share Ranking Index for the Communication category, while Intercom holds the 5th spot.

How many customers are acquired by Slack and Intercom in the Communication segment?

Slack has 416704 customers and Intercom has 53949 customers in the Communication segment. Slack has 362755 more customers than Intercom in this category.

What are the countries in which Slack and Intercom has more customers?

Slack has more customers in United States , United Kingdom and India .
Intercom has more customers in United States , United Kingdom and Canada .

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