Genesys
Genesys is a multi-channel contact center and customer experience application that caters to small to mid sized business with up to 250 seats, as well...Read more
Market Share of Genesys
Current Customer(s)
7939
Market Share (Est.)
0.08%
Ranking
#24
Top Competitors and Alternatives of Genesys
The top three of Genesys’s competitors in the Communication category are Breezy HR with 65.39%, Whatsapp Business with 12.78%, Slack with 6.30% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Breezy HR | 6279225 | 65.39% | Genesys vs Breezy HR |
| Whatsapp Business | 1227628 | 12.78% | Genesys vs Whatsapp Business |
| Slack | 605271 | 6.30% | Genesys vs Slack |
| Microsoft Office 365 | 494552 | 5.15% | Genesys vs Microsoft Office 365 |
| Outreach | 287420 | 2.99% | Genesys vs Outreach |
| Intercom | 152611 | 1.59% | Genesys vs Intercom |
| Quip | 74261 | 0.77% | Genesys vs Quip |
| Skype | 47459 | 0.49% | Genesys vs Skype |
| Agile CRM | 41670 | 0.43% | Genesys vs Agile CRM |
| Asana | 33756 | 0.35% | Genesys vs Asana |
| Avaya | 25038 | 0.26% | Genesys vs Avaya |
| Twilio | 24998 | 0.26% | Genesys vs Twilio |
| Verizon | 21094 | 0.22% | Genesys vs Verizon |
| GoToWebinar | 17971 | 0.19% | Genesys vs GoToWebinar |
| Mitel | 11852 | 0.12% | Genesys vs Mitel |
| PBworks BusinessHub | 11352 | 0.12% | Genesys vs PBworks BusinessHub |
| Ryver | 11285 | 0.12% | Genesys vs Ryver |
| Canvas LMS | 10619 | 0.11% | Genesys vs Canvas LMS |
| Recruiterbox | 10285 | 0.11% | Genesys vs Recruiterbox |
| Bitrix24 | 9634 | 0.10% | Genesys vs Bitrix24 |
Popular Comparisons
Top Competitors and Alternatives of Genesys
The top three of Genesys’s competitors in the Communication category are Breezy HR with 65.39%, Whatsapp Business with 12.78%, Slack with 6.30% market share.
Genesys vs Breezy HR
Genesys vs Whatsapp Business
Genesys vs Slack
Genesys vs Microsoft Office 365
Genesys vs Outreach
Genesys vs Intercom
Genesys vs Quip
Genesys vs Skype
Customers of Genesys
Around the world in 2025, over 7927 companies have started using Genesys as Communication tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Bristol Myers Squibb | 10,000+ | Princeton | New Jersey | United States |     |
| First Citizens Bank | 10,000+ | Raleigh | North Carolina | United States | |
| Southern California Edison | 10,000+ | Rosemead | California | United States | |
| Rheem Manufacturing | 10,000+ | Atlanta | Georgia | United States | |
| Grupo Intercorp | 10,000+ | San Isidro | Lima region | Peru | |
| Sun Life | 10,000+ | Toronto | Ontario | Canada | |
| ICON Plc | 10,000+ | Dublin | Leinster | Ireland | |
| Bosch Global Software Technologies | 10,000+ | Bengaluru | Karnataka | India | |
| Adobe | 10,000+ | San Jose | California | United States | |
| T-Mobile | 10,000+ | Bellevue | Washington | United States | |
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Genesys Customers by Products and Services
The top three products and services offering customers that use Genesys for Communication are Insurance (298), Cloud Services (251), Wealth Management (210).
Customers
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Genesys Customers by Employee Size
The majority of Genesys's customers for the communication category fall in the company size of 1,000 - 4,999 employees (1619 companies), 10,000+ employees (1469 companies), 100 - 249 employees (1138 companies).
Employee Size
Genesys Customers by Geography
The top three geographies of Genesys for communication are the United States with 3221(53.84%), United Kingdom with 490(8.19%), Australia with 454(7.59%) customers respectively.
Customers
Employees of Genesys
Also see other Products/Services by Genesys in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Genesys competitors?
Genesys’s Top competitors in the communication category are Breezy HR, Whatsapp Business, Slack. You can view a full list of Genesys competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Genesys and 40,000 other technologies on the internet. You can also compare Genesys and its feature with top competitors here : Genesys vs Breezy HR Genesys vs Whatsapp Business Genesys vs Slack.
What is Genesys customer distribution based on company size?
What is Genesys market share in the communication?
What are the top countries that use Genesys?
What are the top industries that use Genesys?
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