Technology Profile
Market Share
Top Competitors
Customers
Customers by Industry
Customers by Size
Customers by Geo
Employees
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Genesys
Yes, I use this too
No, I don't use this
Genesys is a multi-channel contact center and customer experience application that caters to small to mid sized business with up to 250 seats, as well as much larger teams. Some of the app's enterpris...e customers include P&G, BT and Ticketmaster. Read more
Market Share of Genesys
- Current Customer(s) The number of companies that currently use Genesys
- 6780
- Websites Added The number of companies that have started using Genesys in the past month.
173- compared to last month
- Websites Dropped The number of companies that have stopped using Genesys in the past month.
168- compared to last month
Top Competitors and Alternatives of Genesys
The top three of Genesys’s competitors in the Communication category are Whatsapp Business with 25.87%, Slack with 21.57%, Microsoft Office 365 with 17.64% market share.
Popular Comparisons
Top Competitors and Alternatives of Genesys
The top three of Genesys’s competitors in the Communication category are Whatsapp Business with 25.87%, Slack with 21.57%, Microsoft Office 365 with 17.64% market share.
Customers of Genesys
Around the world in 2023, over 5997 companies have started using Genesys as Communication tool.
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Genesys Customers by Industry
The three top industries that use Genesys for Communication are Technology (140), Consulting (125), Engineering (112).
Genesys Customers by Employee Size
The majority of Genesys’s customers for the communication category fall in the company size of 1,000 - 4,999 employees (1224 companies), 10,000+ employees (1166 companies), 20 - 49 employees (833 companies).
Genesys Customers by Geography
The top three geographies of Genesys for communication are the United States with 3190(47.05%), United Kingdom with 422(6.22%), Australia with 364(5.37%) customers respectively.
Employees of Genesys
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FAQ
Find answers to the most often asked questions by users.
Who are the top Genesys competitors?
Genesys’s Top competitors in the communication category are Whatsapp Business, Slack, Microsoft Office 365. You can view a full list of Genesys competitors . 6sense uses advanced data mining and AI algorithms to track customers and of Genesys and 40,000 other technologies on the internet.You can also compare Genesys and its feature with top competitors here : Genesys vs Whatsapp Business Genesys vs Slack Genesys vs Microsoft Office 365 .
What is Genesys customer distribution based on company size?
The majority of Genesys’s customers for the communication category fall in the company size of 1,000 - 4,999 employees (1224 companies), 10,000+ employees (1166 companies), 20 - 49 employees (833 companies). You can view a distribution chart of Genesys customers by company size .
What is Genesys market share in the communication?
Genesys has market share of 0.35% in communication market. Genesys competes with 333 competitor tools in communication category. The top alternatives for Genesys communication tool are Whatsapp Business with 25.87%, Slack with 21.57%, Microsoft Office 365 with 17.64% market share.
What are the top industries that use Genesys?
Top industries that use Genesys for communication are Technology (140), Consulting (125), Engineering (112).
What are the top countries that use Genesys?
Around the world in 2023, over 5997 companies have started using Genesys as communication tool. Companies using Genesys for communication are majorly from United States with 3190 customers. 47.05% of Genesys customers are from the United States. Other top countries using Genesys are United Kingdom and Australia with 422(6.22%) and 364(5.37%) customers respectively.
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