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Communication

Q: How many companies use Communication software these days?

Around the world in 2024, over 1,266,432 companies are currently using one or more Communication software. Out of these, there are 777,988 companies using Communication tools that are originally from the United States.

Q: Which company has the most significant market share in the Communication software space?

The top few companies that have the most significant market share in the Communication space are Whatsapp Business with 31.40% of market share, Slack with 21.30% of market share, Microsoft Office 365 with 19.11% of market share. Check for other Communication technologies market share here.

Q: What are the top industries that usually use Communication softwares?

The top industries that use Communication software are Marketing (26,936), Digital Marketing (20,158), Education (17,853).

Gain market share and customer base information about the top Communication software. Check out our list of Communication Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

311

Technologies Tracked

1999254

Companies Tracked

Categories related to Communication

Communication

Web And Video Conferencing

Email Management

Cloud Business Telephony

VoIP And SIP

Top 5 Communication technologies in 2024

Over 1999254 companies are using Communication tools. Whatsapp Business with 31.40% market share (627792 customers), Slack with 21.30% market share (425809 customers), Microsoft Office 365 with 19.11% market share (382039 customers).

Technology

Market Share (Est.)

Customers

Whatsapp Business

31.40%

627792

Slack

21.30%

425809

Microsoft Office 365

19.11%

382039

Intercom

3.52%

70448

Quip

2.75%

55048

Others

21.91%

438118

Communication Customers by Employee Size

The majority of Communication category falls in the company size of 0 - 9 employees (672864 companies), 20 - 49 employees (421855 companies), 10 - 19 employees (256255 companies).

Employee Size

Communication Customers by Geography

Companies using Communication technology software are majorly from the United States with 777988 (50.40%), Brazil with 172896 (11.20%), United Kingdom with 145891 (9.45%) customers respectively.

Customers

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Communication Customers by Industry

Top industries that use Communication for Marketing (26936), Digital Marketing (20158), Education (17853).

Customers

Market Share for Top Communication Technologies

Analyze the market share of popular Communication technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers	Market share(Est.)(%)
1	Whatsapp Business	627792	31.40
2	Slack	425809	21.30
3	Microsoft Office 365	382039	19.11
4	Intercom	70448	3.52
5	Quip	55048	2.75
6	Skype	33785	1.69
7	Agile CRM	31749	1.59
8	Smooch.io	29244	1.46
9	GoToWebinar	27817	1.39
10	Asana	21653	1.08
11	Avaya	17193	0.86
12	Verizon	15767	0.79
13	Twilio	15425	0.77
14	ON24	10104	0.51
15	DonorPerfect	9832	0.49
16	Ryver	9797	0.49
17	Breezy HR	8969	0.45
18	PBworks BusinessHub	8909	0.45
19	Mitel	8683	0.43
20	Recruiterbox	8310	0.42
21	Microsoft Dynamics GP	8163	0.41
22	Bitrix24	7021	0.35
23	Workplace by Facebook	7008	0.35
24	Kaltura	6513	0.33
25	Canvas LMS	6370	0.32
26	Carta	6317	0.32
27	Wechat Work	6166	0.31
28	LivePerson	5801	0.29
29	Genesys	5563	0.28
30	Userlike Live Chat	5320	0.27
31	Yammer	5172	0.26
32	Pivotal Tracker	5091	0.25
33	Q4	4488	0.22
34	Workfront	4243	0.21
35	Buildertrend	3671	0.18
36	NICE inContact	3446	0.17
37	RingCentral	3302	0.17
38	BlueJeans	3232	0.16
39	Five9	3078	0.15
40	Genesys PureCloud	3021	0.15
41	Campaign Manager	2928	0.15
42	MangoApps	2849	0.14
43	Podio	2778	0.14
44	TELUS	2618	0.13
45	Behance	2366	0.12
46	Zimbra	2313	0.12
47	Schoology	2169	0.11
48	Viddler	2131	0.11
49	Shaw Communications	2113	0.11
50	3CX	2087	0.10
51	ShipStation	2048	0.10
52	ParentSquare	1675	0.08
53	Zuora	1601	0.08
54	Avaya Call Management System	1535	0.08
55	Flint	1516	0.08
56	Jive	1404	0.07
57	Allstream	1376	0.07
58	Campaigner	1374	0.07
59	ClickDesk	1362	0.07
60	HipChat	1128	0.06
61	NewVoiceMedia	1117	0.06
62	Talkdesk	1027	0.05
63	Jive Voice	981	0.05
64	Blackboard Collaborate	968	0.05
65	Implisit	962	0.05
66	Thunderhead.com	889	0.04
67	Topi	883	0.04
68	Outreach	862	0.04
69	Vonage Business	848	0.04
70	OnePlace	842	0.04
71	AHG ShareIt	776	0.04
72	ClassDojo	767	0.04
73	Hatchbuck	765	0.04
74	Oracle Service Cloud	758	0.04
75	Blackbaud CRM	728	0.04
76	Gatekeeper	691	0.03
77	Avaya Gateways	655	0.03
78	Movable Ink	648	0.03
79	Dialpad	626	0.03
80	Cloudagent	585	0.03
81	XANT (Formerly InsideSales)	570	0.03
82	Veeva CRM	562	0.03
83	CoConstruct	547	0.03
84	HireHive	513	0.03
85	Sarbacane	501	0.03
86	CheetahMail	499	0.02
87	Taulia	474	0.02
88	Rogers Communications	443	0.02
89	MyCase	441	0.02
90	MyHub Intranet	435	0.02
91	NetDocuments	415	0.02
92	Phone.com	412	0.02
93	Spredfast	403	0.02
94	Sycamore Education	402	0.02
95	Shifthub	385	0.02
96	Staffbase	377	0.02
97	Avaya Intuity	375	0.02
98	Workzone	372	0.02
99	Acme Packet	358	0.02
100	EatherWay	343	0.02
101	Nextiva	341	0.02
102	Talisma	339	0.02
103	Dixa	336	0.02
104	ClearSlide	330	0.02
105	email2	297	0.01
106	PARIM	296	0.01
107	Avaya Aura Contact Center	296	0.01
108	WizIQ Virtual Classroom	291	0.01
109	SilkStart	275	0.01
110	HotSchedules	275	0.01
111	Poppulo	258	0.01
112	eVoice	257	0.01
113	TIBCO Enterprise Message Service	256	0.01
114	Open Atrium	249	0.01
115	Avaya CS1000	247	0.01
116	Sinch	244	0.01
117	Actionstep	233	0.01
118	Silverpop Engage Survey	229	0.01
119	BigPanda	206	0.01
120	SchoolDude	203	0.01
121	Brightpearl	202	0.01
122	Vendio	191	0.01
123	ActiveCollab	184	0.01
124	Unily	181	0.01
125	Cox Communications	181	0.01
126	Amazon Chime	170	0.01
127	Projectmates	164	0.01
128	CIPHR	161	0.01
129	UseResponse	148	0.01
130	Kanbanize	147	0.01
131	Zoho Connect	145	0.01
132	Sygic FleetWork	144	0.01
133	AnyMeeting	144	0.01
134	Daptiv PPM	133	0.01
135	Oracle Field Service Cloud	133	0.01
136	Avaya Session Border Controller	132	0.01
137	Avaya Interaction Center Agent	131	0.01
138	PractiTest	126	0.01
139	Upland PSA	120	0.01
140	Dingtalk	111	0.01
141	7Shifts: For Restaurants	102	0.01
142	Elium	100	0.01
143	Cyn.in	100	0.01
144	Projectplace by Planview	98	0.00
145	Kintone	98	0.00
146	Schedulefly	93	0.00
147	Bright Pattern	93	0.00
148	Neudesic Pulse	90	0.00
149	Glip	90	0.00
150	Vivocha	89	0.00
151	Socialtext	89	0.00
152	Avaya IQ	88	0.00
153	Zayo	86	0.00
154	Skedulo	85	0.00
155	CyrusOne	83	0.00
156	Avaya Proactive Contact	79	0.00
157	ProductPlan	76	0.00
158	Oracle Primavera Submittal Exchange Cloud Service	73	0.00
159	Avaya Agile Communication Environment	70	0.00
160	Avaya Officelinx	69	0.00
161	Avaya Spaces	64	0.00
162	Introhive	59	0.00
163	Tallium Network	58	0.00
164	PanTerra	57	0.00
165	TourCMS	57	0.00
166	PassMarket	57	0.00
167	Shipwire	56	0.00
168	ITSM 365	55	0.00
169	JobNimbus	54	0.00
170	Avaya Equinox	54	0.00
171	Epicor HCM	52	0.00
172	WorkBook	51	0.00
173	Colabo	51	0.00
174	IBM CPQ	50	0.00
175	Ento	50	0.00
176	PhoneTools	49	0.00
177	Kinnser Software	49	0.00
178	Zello	49	0.00
179	KanbanFlow	47	0.00
180	Corporater	46	0.00
181	NFON	46	0.00
182	Bold360	44	0.00
183	Platformax	43	0.00
184	ProProfs Project	41	0.00
185	Enrollment Rx	41	0.00
186	TaskRay Project Management	40	0.00
187	DEEP Intranet Software	39	0.00
188	sipgate team	38	0.00
189	Planview LeanKit	37	0.00
190	Zyncro	37	0.00
191	Oracle Social Cloud	36	0.00
192	Picreel	34	0.00
193	ONYX CRM	34	0.00
194	Broadsoft Team-One	34	0.00
195	RFP360	32	0.00
196	Alteva	32	0.00
197	FieldOne	31	0.00
198	WebHR	30	0.00
199	Aspect Zipwire	30	0.00
200	The Receptionist	29	0.00
201	Cisco Show and Share	29	0.00
202	Avaya One-X Applications	29	0.00
203	Content Guru (Storm)	29	0.00
204	CascadeGo	28	0.00
205	TeamTime	28	0.00
206	ExxpertApps	27	0.00
207	8x8 Virtual Office	27	0.00
208	HP Agile Manager	27	0.00
209	tibbr	27	0.00
210	Curata	27	0.00
211	Goplan	25	0.00
212	SocialChorus	24	0.00
213	Selectica CPQ	24	0.00
214	OnContact CRM	23	0.00
215	Hall	22	0.00
216	Call Loop	22	0.00
217	HTML5 Virtual Classroom	22	0.00
218	Fuze	22	0.00
219	Elements CRM	22	0.00
220	Wickr	22	0.00
221	Priority Software	21	0.00
222	Snapforce	21	0.00
223	Custora	21	0.00
224	CallTools	20	0.00
225	ScheduleBase	20	0.00
226	NEC Unified Communications	20	0.00
227	vCreate	19	0.00
228	CustomerGauge	19	0.00
229	Fieldforce	19	0.00
230	Project Drive	18	0.00
231	SOLiD	18	0.00
232	HyperOffice	17	0.00
233	Second CRM	16	0.00
234	Feng Office	16	0.00
235	FreePBX Hosting	16	0.00
236	Precurio	16	0.00
237	Avaya Desktop Phones	16	0.00
238	Convoso	15	0.00
239	Earth Class Mail	15	0.00
240	Fleep	13	0.00
241	Sumac	13	0.00
242	Thinking Phones	13	0.00
243	Yanomo	13	0.00
244	PeopleLinx	13	0.00
245	Avaya Operational Analyst	13	0.00
246	Knovio	12	0.00
247	Logicalware	11	0.00
248	Stride	11	0.00
249	ITM Platform	11	0.00
250	Mailform	11	0.00
251	CrazyCall	10	0.00
252	eConnect Email	10	0.00
253	C2 ATOM	10	0.00
254	PlanDone	9	0.00
255	WISP HR Solution	9	0.00
256	Ameyo	9	0.00
257	Team on the Run	8	0.00
258	Cadebill	8	0.00
259	InterCall	8	0.00
260	VMware Socialcast	7	0.00
261	Redbooth	7	0.00
262	Ottspott	7	0.00
263	SupplierSelect	7	0.00
264	Business Driver	7	0.00
265	eSpace Contact Center	7	0.00
266	FOX515	7	0.00
267	SchoolStatus	7	0.00
268	VisionFlow	6	0.00
269	3CLogic	5	0.00
270	Bolste	5	0.00
271	Ramp	5	0.00
272	FluentStream	5	0.00
273	SnapComms	5	0.00
274	OnSync	5	0.00
275	FoundationFootprint	5	0.00
276	Avaya DECT Handsets	5	0.00
277	Avaya Identity Engines	5	0.00
278	Populr	4	0.00
279	MXSweep	4	0.00
280	AppFusions	4	0.00
281	MOOVIA	4	0.00
282	Dooing	4	0.00
283	YoolinkPro	4	0.00
284	EARLIZ	4	0.00
285	Zebra Workcloud Communication	4	0.00
286	Spoke Phone	3	0.00
287	Capsule	3	0.00
288	Dialstreet	3	0.00
289	StreetSmartClickSoftware	3	0.00
290	TruComply	3	0.00
291	inPreso Screens	3	0.00
292	BookedIN	3	0.00
293	Stellar Library	3	0.00
294	Ringio	3	0.00
295	ECGridOS	3	0.00
296	KeyedIn Projects	3	0.00
297	My Council Services	3	0.00
298	StarterCRM	3	0.00
299	Wickr Enterprise	3	0.00
300	Ytel Platform	2	0.00
301	Helprace	2	0.00
302	CallidusCloud CX	2	0.00
303	EventPro Planner	2	0.00
304	MetricPulse	2	0.00
305	DeskAway	2	0.00
306	CD Messenger	2	0.00
307	CalmSea	2	0.00
308	Cosmos CRM	2	0.00
309	TOTUS	2	0.00
310	OpenTouch Office Cloud	2	0.00
311	Univerge Blue Connect	2	0.00