Question 1

What are the different markets in which
        Online Chat Centers and
        eGain Cobrowse compete against each other?

Accepted Answer

Online Chat Centers and
        eGain Cobrowse compete against each other in
        the Cobrowsing, Live Chat.

Question 2

How does the market share of
        Online Chat Centers
        and eGain Cobrowse compare in the
        Cobrowsing market?

Accepted Answer

In the Cobrowsing market,
        Online Chat Centers has a
        0.09%
        market share in comparison to
        eGain Cobrowse’s
        0.02%.
        Since it has a better market share coverage,
        Online Chat Centers holds the
        7th
        spot in 6sense's Market Share Ranking Index for
        the Cobrowsing category, while
        eGain Cobrowse holds the
        9th spot.

Question 3

How many customers are acquired by
        Online Chat Centers and
        eGain Cobrowse in the
        Cobrowsing segment?

Accepted Answer

Online Chat Centers has
        8 customers and
        eGain Cobrowse has
        2 customers in the
        Cobrowsing
        segment. Online Chat Centers has
        6 more customers than
        eGain Cobrowse in this category.

Question 4

What are the countries in which
        Online Chat Centers and
        eGain Cobrowse has more customers?

Accepted Answer

Online Chat Centers has more customers in United States, United Kingdom and Australia.
eGain Cobrowse has more customers in Italy and United States.

Online Chat Centers Vs eGain Cobrowse : In-Depth Comparison

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Comparing the customer bases of Online Chat Centers and eGain Cobrowse

Comparing the market share of Online Chat Centers and eGain Cobrowse

Compare Online Chat Centers vs eGain Cobrowse customers by geography

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