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VICIdial

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VICIdial is an advanced predictive dialer for seamless blended call handling.

Cloud Contact Center Software
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Market Share of VICIdial

Current Customer(s)

468

Market Share (Est.)

1.73%

Ranking

#8

Top Competitors and Alternatives of VICIdial

The top three of VICIdial’s competitors in the Cloud Contact Center Software category are Irene with 34.34%, NICE inContact with 12.54%, Amazon Connect with 11.81% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Irene928734.34%VICIdial vs Irene
NICE inContact339112.54%VICIdial vs NICE inContact
Amazon Connect319511.81%VICIdial vs Amazon Connect
Coveo306811.35%VICIdial vs Coveo
Virtual PBX18326.77%VICIdial vs Virtual PBX
Cisco Unified Contact Center Enterprise16666.16%VICIdial vs Cisco Unified Contact Center Enterprise
Spoken Communications6682.47%VICIdial vs Spoken Communications
Anywhere3654371.62%VICIdial vs Anywhere365
NICE CXone3341.24%VICIdial vs NICE CXone
CallTrackingMetrics2540.94%VICIdial vs CallTrackingMetrics
TASKE1910.71%VICIdial vs TASKE
Genesys Cloud CX1560.58%VICIdial vs Genesys Cloud CX
Synthetix1500.55%VICIdial vs Synthetix
QueueMetrics980.36%VICIdial vs QueueMetrics
Enghouse Interactive960.36%VICIdial vs Enghouse Interactive
Car Wars890.33%VICIdial vs Car Wars
Contivio740.27%VICIdial vs Contivio
Natterbox710.26%VICIdial vs Natterbox
Sharpen670.25%VICIdial vs Sharpen
Enghouse Interactive Contact Center640.24%VICIdial vs Enghouse Interactive Contact Center
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Popular Comparisons

Top Competitors and Alternatives of VICIdial

The top three of VICIdial’s competitors in the Cloud Contact Center Software category are Irene with 34.34%, NICE inContact with 12.54%, Amazon Connect with 11.81% market share.

VICIdial vs Irene

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VICIdial vs NICE inContact

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VICIdial vs Amazon Connect

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VICIdial vs Coveo

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VICIdial vs Virtual PBX

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VICIdial vs Cisco Unified Contact Center Enterprise

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VICIdial vs Spoken Communications

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VICIdial vs Anywhere365

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Customers of VICIdial

Around the world in 2024, over 468 companies have started using VICIdial as Cloud Contact Center Software tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Web Email Extractor0 - 9BhubaneshwarOdishaIndia
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Barnes & Noble10,000+New York CityNew YorkUnited States
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Alorica Inc.10,000+IrvineCaliforniaUnited States
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Millicom International Cellular SA10,000+LuxembourgLuxembourgLuxembourg
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K-Electric10,000+KarachiSindhPakistan
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TDCX10,000+SingaporeCentral SingaporeSingapore
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Firstsource10,000+MumbaiMaharashtraIndia
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AT&T, Inc.10,000+DallasTexasUnited States
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Teleperformance SE10,000+ParisIle-de-FranceFrance
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Concentrix Corporation10,000+FremontCaliforniaUnited States
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VICIdial Customers by Products and Services

The top three products and services offering customers that use VICIdial for Cloud Contact Center Software are Lead Generation (19), Customer Service (17), Software Development (14).

Customers

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VICIdial Customers by Employee Size

The majority of VICIdial's customers for the cloud-contact-center-software category fall in the company size of 20 - 49 employees (105 companies), 100 - 249 employees (98 companies), 1,000 - 4,999 employees (48 companies).

Employee Size

VICIdial Customers by Geography

The top three geographies of VICIdial for cloud-contact-center-software are the United States with 170(44.04%), India with 76(19.69%), Philippines with 47(12.18%) customers respectively.

Customers

Employees of VICIdial

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Also see other Products/Services by VICIdial in:

Cloud Contact Center Software
Contact Management
Live Chat
Predictive Dialer
Cloud Business Telephony

FAQ

Find answers to the most often asked questions by users.

Who are the top VICIdial competitors?

VICIdial’s Top competitors in the cloud-contact-center-software category are Irene, NICE inContact, Amazon Connect. You can view a full list of VICIdial competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of VICIdial and 40,000 other technologies on the internet. You can also compare VICIdial and its feature with top competitors here : VICIdial vs Irene VICIdial vs NICE inContact VICIdial vs Amazon Connect.

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What is VICIdial customer distribution based on company size?

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What is VICIdial market share in the cloud-contact-center-software?

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What are the top countries that use VICIdial?

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What are the top industries that use VICIdial?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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