Question 1

What are the different markets in which
        VICIdial and
        Unify compete against each other?

Accepted Answer

VICIdial and
        Unify compete against each other in
        the Cloud Business Telephony, Cloud Contact Center Software, Contact Center, Contact Management, Live Chat.

Question 2

How does the market share of
        VICIdial
        and Unify compare in the
        Cloud Contact Center Software market?

Accepted Answer

In the Cloud Contact Center Software market,
        VICIdial has a
        1.22%
        market share in comparison to
        Unify’s
        0.04%.
        Since it has a better market share coverage,
        VICIdial holds the
        10th
        spot in 6sense's Market Share Ranking Index for
        the Cloud Contact Center Software category, while
        Unify holds the
        54th spot.

Question 3

How many customers are acquired by
        VICIdial and
        Unify in the
        Cloud Contact Center Software segment?

Accepted Answer

VICIdial has
        283 customers and
        Unify has
        9 customers in the
        Cloud Contact Center Software
        segment. VICIdial has
        274 more customers than
        Unify in this category.

Question 4

What are the countries in which
        VICIdial and
        Unify has more customers?

Accepted Answer

VICIdial has more customers in United States, India and Philippines.
Unify has more customers in Germany, France and United States.

VICIdial Vs Unify : In-Depth Comparison

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Comparing the customer bases of VICIdial and Unify

Comparing the market share of VICIdial and Unify

Compare VICIdial vs Unify customers by geography

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