Technologies / Unify Vs NICE inContact

Last update : Mar 15 2023

Unify Vs NICE inContact : In-Depth Comparison

Not sure if Unify, or NICE inContact is the better choice for your needs? No problem! 6sense comparison helps you make the best decision. Take a look at categories where Unify and NICE inContact compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between Unify vs NICE inContact customers by industry, by geography and by buying patterns.

Overview
Current Customers
Market Share
Geography
Customer Movements
FAQs
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Unify

Unify competes with other products in the Cloud Business Telephony, Web And Video Conferencing categories. It has a market share in the Cloud Contact Center Software category, and Unify has 3914 customers in 80 countries.

NICE inContact

NICE inContact competes with other products in the Project Collaboration, Cloud Contact Center Software, Call Recording, Communication, Contact Center, Help Desk And Ticketing, Interactive Voice Response (IVR), Predictive Dialer, categories. It has a market share in the Cloud Contact Center Software category, and NICE inContact has 3272 customers in 47 countries.

Categories where Unify and NICE inContact compete

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Comparing the customer bases of Unify and NICE inContact

Comparing the customer bases of Unify and NICE inContact, we can see that Unify has 3914 customer(s), while NICE inContact has 3272 customer(s). In the Cloud Contact Center Software category, with 3914 customer(s) Unify stands at 2nd place by ranking, while NICE inContact with 3272 customer(s), is at the 4th place.

Unify

2 nd

3914 Customer

NICE inContact

4 th

3272 Customer

Compare Unify vs NICE inContact customers by geography

Comparing Unify and NICE inContact customers based on their geographic location, we can see that Unify has more customers in United States, United Kingdom and Germany, while NICE inContact has more customers in United States , United Kingdom and Canada .

Unify

NICE inContact

Customer Movements for this month

Gain actionable insights about the buying patterns of Unify vs NICE inContact’s target audience.

Unify

NICE inContact

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Unify and NICE inContact compete against each other?

Unify and NICE inContact compete against each other in the Cloud Contact Center Software, Call Recording, Cloud Business Telephony, Communication, Contact Center .

How does the market share of Unify and NICE inContact compare in the Cloud Contact Center Software market?

In the Cloud Contact Center Software market, Unify has a 10.77% market share in comparison to NICE inContact’s 9.00%. Since it has a better market share coverage, Unify holds the 2nd spot in 6sense’s Market Share Ranking Index for the Cloud Contact Center Software category, while NICE inContact holds the 4th spot.

How many customers are acquired by Unify and NICE inContact in the Cloud Contact Center Software segment?

Unify has 3914 customers and NICE inContact has 3272 customers in the Cloud Contact Center Software segment. Unify has 642 more customers than NICE inContact in this category.

What are the countries in which Unify and NICE inContact has more customers?

Unify has more customers in United States , United Kingdom and Germany .
NICE inContact has more customers in United States , United Kingdom and Canada .

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