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Technologies / Unify Vs Cisco Unified Contact Center Enterprise
Last update : Mar 15 2023

Unify Vs Cisco Unified Contact Center Enterprise : In-Depth Comparison

Not sure if Unify, or Cisco Unified Contact Center Enterprise is the better choice for your needs? No problem! 6sense comparison helps you make the best decision. Take a look at categories where Unify and Cisco Unified Contact Center Enterprise compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between Unify vs Cisco Unified Contact Center Enterprise customers by industry, by geography and by buying patterns.

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  • Overview
  • Current Customers
  • Market Share
  • Geography
  • Customer Movements
  • FAQs
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Unify
Yes, I use this too
No, I don't use this
Unify competes with other products in the Cloud Business Telephony, Web And Video Conferencing categories. It has a market share in the Cloud Contact Center Software category, and Unify has 3914 customers in 80 countries.
Cisco Unified Contact Center Enterprise
Yes, I use this too
No, I don't use this
Cisco Unified Contact Center Enterprise competes with other products in the Project Collaboration, Cloud Contact Center Software, categories. It has a market share in the Cloud Contact Center Software category, and Cisco Unified Contact Center Enterprise has 1598 customers in 84 countries.

Categories where Unify and Cisco Unified Contact Center Enterprise compete

  • Cloud Contact Center Software
  • Cloud Business Telephony
  • Web And Video Conferencing

Choose Technologies to compare

  • Unify
  • Cisco Unified Contact Center Enterprise
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    Comparing the customer bases of Unify and Cisco Unified Contact Center Enterprise

    Comparing the customer bases of Unify and Cisco Unified Contact Center Enterprise, we can see that Unify has 3914 customer(s), while Cisco Unified Contact Center Enterprise has 1598 customer(s). In the Cloud Contact Center Software category, with 3914 customer(s) Unify stands at 2nd place by ranking, while Cisco Unified Contact Center Enterprise with 1598 customer(s), is at the 7th place.

    Unify
    2 nd
    3914 Customer
    Cisco Unified Contact Center Enterprise
    7 th
    1598 Customer

    Comparing the market share of Unify and Cisco Unified Contact Center Enterprise

    Unify has a 10.77% market share in the Cloud Contact Center Software category, while Cisco Unified Contact Center Enterprise has a 4.40% market share in the same space.

    10.77%

    Unify

    4.40%

    Cisco Unified Contact Center Enterprise

    Compare Unify vs Cisco Unified Contact Center Enterprise customers by geography

    Comparing Unify and Cisco Unified Contact Center Enterprise customers based on their geographic location, we can see that Unify has more customers in United States, United Kingdom and Germany, while Cisco Unified Contact Center Enterprise has more customers in United States , United Kingdom and India .

    Unify
    Cisco Unified Contact Center Enterprise

    Customer Movements for this month

    Gain actionable insights about the buying patterns of Unify vs Cisco Unified Contact Center Enterprise’s target audience.

    Unify
    Cisco Unified Contact Center Enterprise

    FAQ

    Find answers to the most often asked questions by users.

    What are the different markets in which Unify and Cisco Unified Contact Center Enterprise compete against each other?

    Unify and Cisco Unified Contact Center Enterprise compete against each other in the Cloud Contact Center Software, Cloud Business Telephony, Web And Video Conferencing .

    How does the market share of Unify and Cisco Unified Contact Center Enterprise compare in the Cloud Contact Center Software market?

    In the Cloud Contact Center Software market, Unify has a 10.77% market share in comparison to Cisco Unified Contact Center Enterprise’s 4.40%. Since it has a better market share coverage, Unify holds the 2nd spot in 6sense’s Market Share Ranking Index for the Cloud Contact Center Software category, while Cisco Unified Contact Center Enterprise holds the 7th spot.

    How many customers are acquired by Unify and Cisco Unified Contact Center Enterprise in the Cloud Contact Center Software segment?

    Unify has 3914 customers and Cisco Unified Contact Center Enterprise has 1598 customers in the Cloud Contact Center Software segment. Unify has 2316 more customers than Cisco Unified Contact Center Enterprise in this category.

    What are the countries in which Unify and Cisco Unified Contact Center Enterprise has more customers?

    Unify has more customers in United States , United Kingdom and Germany .
    Cisco Unified Contact Center Enterprise has more customers in United States , United Kingdom and India .

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