Categories where Amazon Connect and NICE inContact compete
Amazon Connect
Comparing the customer bases of Amazon Connect and NICE inContact, we can see that Amazon Connect has 3284 customer(s), while NICE inContact has 3166 customer(s). In the Cloud Contact Center Software category, with 3284 customer(s) Amazon Connect stands at 2nd place by ranking, while NICE inContact with 3166 customer(s), is at the 4th place.
Amazon Connect
2nd
3284 Customer
NICE inContact
4th
3166 Customer
Amazon Connect has a 11.09% market share in the Cloud Contact Center Software category, while NICE inContact has a 10.69% market share in the same space.
Comparing Amazon Connect and NICE inContact customers based on their geographic location, we can see that Amazon Connect has more customers in United States, United Kingdom and India, while NICE inContact has more customers in United States.
Amazon Connect
NICE inContact
Gain actionable insights about the buying patterns of Amazon Connect vs NICE inContact’s target audience.
Amazon Connect
New
16 Customer
Lost
8 Customer
NICE inContact
New
51 Customer
Lost
89 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Amazon Connect and NICE inContact compete against each other?
Amazon Connect and NICE inContact compete against each other in the Cloud Contact Center Software, Call Recording, Communication, Contact Center, Help Desk And Ticketing.
How does the market share of Amazon Connect and NICE inContact compare in the Cloud Contact Center Software market?
How many customers are acquired by Amazon Connect and NICE inContact in the Cloud Contact Center Software segment?
What are the countries in which Amazon Connect and NICE inContact has more customers?
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