NICE inContact Vs NICE CXone : In-Depth Comparison

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Categories where NICE inContact and NICE CXone compete

Cloud Contact Center Software
Call Recording
Communication
Contact Center
Customer Experience

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NICE inContact

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Comparing the customer bases of NICE inContact and NICE CXone

Comparing the customer bases of NICE inContact and NICE CXone, we can see that NICE inContact has 3391 customer(s), while NICE CXone has 334 customer(s). In the Cloud Contact Center Software category, with 3391 customer(s) NICE inContact stands at 2nd place by ranking, while NICE CXone with 334 customer(s), is at the 10th place.

NICE inContact

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2nd

3391 Customer

NICE CXone

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10th

334 Customer

Comparing the market share of NICE inContact and NICE CXone

NICE inContact has a 12.54% market share in the Cloud Contact Center Software category, while NICE CXone has a 1.24% market share in the same space.

Compare NICE inContact vs NICE CXone customers by geography

Comparing NICE inContact and NICE CXone customers based on their geographic location, we can see that NICE inContact has more customers in United States, United Kingdom and Canada, while NICE CXone has more customers in United States.

NICE inContact

NICE CXone

Customer Movements for this month

Gain actionable insights about the buying patterns of NICE inContact vs NICE CXone’s target audience.

NICE inContact

New

29 Customer

Lost

33 Customer

NICE CXone

New

1 Customer

Lost

2 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which NICE inContact and NICE CXone compete against each other?

NICE inContact and NICE CXone compete against each other in the Cloud Contact Center Software, Call Recording, Communication, Contact Center, Customer Experience.

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How does the market share of NICE inContact and NICE CXone compare in the Cloud Contact Center Software market?

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How many customers are acquired by NICE inContact and NICE CXone in the Cloud Contact Center Software segment?

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What are the countries in which NICE inContact and NICE CXone has more customers?

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