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NICE CXone

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NICE CXone is a cloud-based customer experience management platform.

Cloud Contact Center Software
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Market Share of NICE CXone

Current Customer(s)

334

Market Share (Est.)

1.24%

Ranking

#10

Top Competitors and Alternatives of NICE CXone

The top three of NICE CXone’s competitors in the Cloud Contact Center Software category are Irene with 34.34%, NICE inContact with 12.54%, Amazon Connect with 11.81% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Irene928734.34%NICE CXone vs Irene
NICE inContact339112.54%NICE CXone vs NICE inContact
Amazon Connect319511.81%NICE CXone vs Amazon Connect
Coveo306811.35%NICE CXone vs Coveo
Virtual PBX18326.77%NICE CXone vs Virtual PBX
Cisco Unified Contact Center Enterprise16666.16%NICE CXone vs Cisco Unified Contact Center Enterprise
Spoken Communications6682.47%NICE CXone vs Spoken Communications
VICIdial4681.73%NICE CXone vs VICIdial
Anywhere3654371.62%NICE CXone vs Anywhere365
CallTrackingMetrics2540.94%NICE CXone vs CallTrackingMetrics
TASKE1910.71%NICE CXone vs TASKE
Genesys Cloud CX1560.58%NICE CXone vs Genesys Cloud CX
Synthetix1500.55%NICE CXone vs Synthetix
QueueMetrics980.36%NICE CXone vs QueueMetrics
Enghouse Interactive960.36%NICE CXone vs Enghouse Interactive
Car Wars890.33%NICE CXone vs Car Wars
Contivio740.27%NICE CXone vs Contivio
Natterbox710.26%NICE CXone vs Natterbox
Sharpen670.25%NICE CXone vs Sharpen
Enghouse Interactive Contact Center640.24%NICE CXone vs Enghouse Interactive Contact Center
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Popular Comparisons

Top Competitors and Alternatives of NICE CXone

The top three of NICE CXone’s competitors in the Cloud Contact Center Software category are Irene with 34.34%, NICE inContact with 12.54%, Amazon Connect with 11.81% market share.

NICE CXone vs Irene

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NICE CXone vs NICE inContact

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NICE CXone vs Amazon Connect

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NICE CXone vs Coveo

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NICE CXone vs Virtual PBX

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NICE CXone vs Cisco Unified Contact Center Enterprise

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NICE CXone vs Spoken Communications

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NICE CXone vs VICIdial

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Customers of NICE CXone

Around the world in 2024, over 334 companies have started using NICE CXone as Cloud Contact Center Software tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Vp Plc1,000 - 4,999HarrogateEnglandUnited Kingdom
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Texas Tech University Health Sciences Center5,000 - 9,999LubbockTexasUnited States
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Toyota10,000+ToyotaAichiJapan
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Ontario Teachers Insurance Plan500 - 999WaterlooOntarioCanada
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Carbon Health1,000 - 4,999San FranciscoCaliforniaUnited States
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Summit Natural Gas20 - 49BransonMissouriUnited States
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Experian plc10,000+DublinLeinsterIreland
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Cognizant Technology Solutions Corporation10,000+TeaneckNew JerseyUnited States
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Slalom Consulting10,000+SeattleWashingtonUnited States
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Infosys10,000+BengaluruKarnatakaIndia
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NICE CXone Customers by Products and Services

The top three products and services offering customers that use NICE CXone for Cloud Contact Center Software are Consulting (21), Digital Transformation (20), Cybersecurity (18).

Customers

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NICE CXone Customers by Employee Size

The majority of NICE CXone's customers for the cloud-contact-center-software category fall in the company size of 10,000+ employees (76 companies), 1,000 - 4,999 employees (63 companies), 100 - 249 employees (43 companies).

Employee Size

NICE CXone Customers by Geography

The top three geographies of NICE CXone for cloud-contact-center-software are the United States with 226(72.67%), United Kingdom with 20(6.43%), India with 18(5.79%) customers respectively.

Customers

Employees of NICE CXone

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Also see other Products/Services by NICE CXone in:

Customer Experience
Cloud Contact Center Software

FAQ

Find answers to the most often asked questions by users.

Who are the top NICE CXone competitors?

NICE CXone’s Top competitors in the cloud-contact-center-software category are Irene, NICE inContact, Amazon Connect. You can view a full list of NICE CXone competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of NICE CXone and 40,000 other technologies on the internet. You can also compare NICE CXone and its feature with top competitors here : NICE CXone vs Irene NICE CXone vs NICE inContact NICE CXone vs Amazon Connect.

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What is NICE CXone customer distribution based on company size?

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What is NICE CXone market share in the cloud-contact-center-software?

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What are the top countries that use NICE CXone?

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What are the top industries that use NICE CXone?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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