Question 1

What are the different markets in which
        Irene and
        Sharpen compete against each other?

Accepted Answer

Irene and
        Sharpen compete against each other in
        the Cloud Contact Center Software, Contact Center, Customer Experience, Interactive Voice Response (IVR).

Question 2

How does the market share of
        Irene
        and Sharpen compare in the
        Cloud Contact Center Software market?

Accepted Answer

In the Cloud Contact Center Software market,
        Irene has a
        37.23%
        market share in comparison to
        Sharpen’s
        0.23%.
        Since it has a better market share coverage,
        Irene holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Cloud Contact Center Software category, while
        Sharpen holds the
        20th spot.

Question 3

How many customers are acquired by
        Irene and
        Sharpen in the
        Cloud Contact Center Software segment?

Accepted Answer

Irene has
        9,563 customers and
        Sharpen has
        58 customers in the
        Cloud Contact Center Software
        segment. Irene has
        9505 more customers than
        Sharpen in this category.

Question 4

What are the countries in which
        Irene and
        Sharpen has more customers?

Accepted Answer

Irene has more customers in United States, People's Republic of China and Brazil.
Sharpen has more customers in United States, Canada and United Kingdom.

Irene Vs Sharpen : In-Depth Comparison

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Comparing the customer bases of Irene and Sharpen

Comparing the market share of Irene and Sharpen

Compare Irene vs Sharpen customers by geography

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