Question 1

What are the different markets in which
        NICE inContact and
        Contivio compete against each other?

Accepted Answer

NICE inContact and
        Contivio compete against each other in
        the Cloud Contact Center Software, Call Recording, Communication, Contact Center, Help Desk And Ticketing.

Question 2

How does the market share of
        NICE inContact
        and Contivio compare in the
        Cloud Contact Center Software market?

Accepted Answer

In the Cloud Contact Center Software market,
        NICE inContact has a
        13.42%
        market share in comparison to
        Contivio’s
        0.27%.
        Since it has a better market share coverage,
        NICE inContact holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Cloud Contact Center Software category, while
        Contivio holds the
        20th spot.

Question 3

How many customers are acquired by
        NICE inContact and
        Contivio in the
        Cloud Contact Center Software segment?

Accepted Answer

NICE inContact has
        3,491 customers and
        Contivio has
        69 customers in the
        Cloud Contact Center Software
        segment. NICE inContact has
        3422 more customers than
        Contivio in this category.

Question 4

What are the countries in which
        NICE inContact and
        Contivio has more customers?

Accepted Answer

NICE inContact has more customers in United States, United Kingdom and Canada.
Contivio has more customers in United States, Australia and Canada.

NICE inContact Vs Contivio : In-Depth Comparison

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Comparing the customer bases of NICE inContact and Contivio

Comparing the market share of NICE inContact and Contivio

Compare NICE inContact vs Contivio customers by geography

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