Question 1

What are the different markets in which
        NICE CXone and
        CallTower compete against each other?

Accepted Answer

NICE CXone and
        CallTower compete against each other in
        the Cloud Contact Center Software, Cloud Business Telephony, Customer Experience.

Question 2

How does the market share of
        NICE CXone
        and CallTower compare in the
        Cloud Contact Center Software market?

Accepted Answer

In the Cloud Contact Center Software market,
        NICE CXone has a
        1.23%
        market share in comparison to
        CallTower’s
        0.11%.
        Since it has a better market share coverage,
        NICE CXone holds the
        9th
        spot in 6sense's Market Share Ranking Index for
        the Cloud Contact Center Software category, while
        CallTower holds the
        38th spot.

Question 3

How many customers are acquired by
        NICE CXone and
        CallTower in the
        Cloud Contact Center Software segment?

Accepted Answer

NICE CXone has
        316 customers and
        CallTower has
        27 customers in the
        Cloud Contact Center Software
        segment. NICE CXone has
        289 more customers than
        CallTower in this category.

Question 4

What are the countries in which
        NICE CXone and
        CallTower has more customers?

Accepted Answer

NICE CXone has more customers in United States, United Kingdom and India.
CallTower has more customers in United States, France and India.

NICE CXone Vs CallTower : In-Depth Comparison

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Comparing the customer bases of NICE CXone and CallTower

Comparing the market share of NICE CXone and CallTower

Compare NICE CXone vs CallTower customers by geography

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