Amazon Connect Vs VICIdial : In-Depth Comparison

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Categories where Amazon Connect and VICIdial compete

Cloud Contact Center Software
Cloud Business Telephony
Contact Center
Contact Management
Live Chat

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Amazon Connect

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Comparing the customer bases of Amazon Connect and VICIdial

Comparing the customer bases of Amazon Connect and VICIdial, we can see that Amazon Connect has 3195 customer(s), while VICIdial has 468 customer(s). In the Cloud Contact Center Software category, with 3195 customer(s) Amazon Connect stands at 3rd place by ranking, while VICIdial with 468 customer(s), is at the 8th place.

Amazon Connect

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3rd

3195 Customer

VICIdial

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8th

468 Customer

Comparing the market share of Amazon Connect and VICIdial

Amazon Connect has a 11.81% market share in the Cloud Contact Center Software category, while VICIdial has a 1.73% market share in the same space.

Compare Amazon Connect vs VICIdial customers by geography

Comparing Amazon Connect and VICIdial customers based on their geographic location, we can see that Amazon Connect has more customers in United States, United Kingdom and India, while VICIdial has more customers in United States.

Amazon Connect

VICIdial

Customer Movements for this month

Gain actionable insights about the buying patterns of Amazon Connect vs VICIdial’s target audience.

Amazon Connect

New

3 Customer

Lost

10 Customer

VICIdial

New

4 Customer

Lost

1 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Amazon Connect and VICIdial compete against each other?

Amazon Connect and VICIdial compete against each other in the Cloud Contact Center Software, Cloud Business Telephony, Contact Center, Contact Management, Live Chat.

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How does the market share of Amazon Connect and VICIdial compare in the Cloud Contact Center Software market?

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How many customers are acquired by Amazon Connect and VICIdial in the Cloud Contact Center Software segment?

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What are the countries in which Amazon Connect and VICIdial has more customers?

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