Categories where Amazon Connect and VICIdial compete
Amazon Connect
Comparing the customer bases of Amazon Connect and VICIdial, we can see that Amazon Connect has 3195 customer(s), while VICIdial has 468 customer(s). In the Cloud Contact Center Software category, with 3195 customer(s) Amazon Connect stands at 3rd place by ranking, while VICIdial with 468 customer(s), is at the 8th place.
Amazon Connect
3rd
3195 Customer
VICIdial
8th
468 Customer
Amazon Connect has a 11.81% market share in the Cloud Contact Center Software category, while VICIdial has a 1.73% market share in the same space.
Comparing Amazon Connect and VICIdial customers based on their geographic location, we can see that Amazon Connect has more customers in United States, United Kingdom and India, while VICIdial has more customers in United States.
Amazon Connect
VICIdial
Gain actionable insights about the buying patterns of Amazon Connect vs VICIdial’s target audience.
Amazon Connect
New
3 Customer
Lost
10 Customer
VICIdial
New
4 Customer
Lost
1 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Amazon Connect and VICIdial compete against each other?
Amazon Connect and VICIdial compete against each other in the Cloud Contact Center Software, Cloud Business Telephony, Contact Center, Contact Management, Live Chat.
How does the market share of Amazon Connect and VICIdial compare in the Cloud Contact Center Software market?
How many customers are acquired by Amazon Connect and VICIdial in the Cloud Contact Center Software segment?
What are the countries in which Amazon Connect and VICIdial has more customers?
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