Question 1

What are the different markets in which
        Amazon Connect and
        Smiddle compete against each other?

Accepted Answer

Amazon Connect and
        Smiddle compete against each other in
        the Cloud Contact Center Software.

Question 2

How does the market share of
        Amazon Connect
        and Smiddle compare in the
        Cloud Contact Center Software market?

Accepted Answer

In the Cloud Contact Center Software market,
        Amazon Connect has a
        11.17%
        market share in comparison to
        Smiddle’s
        0.02%.
        Since it has a better market share coverage,
        Amazon Connect holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Cloud Contact Center Software category, while
        Smiddle holds the
        90th spot.

Question 3

How many customers are acquired by
        Amazon Connect and
        Smiddle in the
        Cloud Contact Center Software segment?

Accepted Answer

Amazon Connect has
        2,869 customers and
        Smiddle has
        4 customers in the
        Cloud Contact Center Software
        segment. Amazon Connect has
        2865 more customers than
        Smiddle in this category.

Question 4

What are the countries in which
        Amazon Connect and
        Smiddle has more customers?

Accepted Answer

Amazon Connect has more customers in United States, United Kingdom and India.
Smiddle has more customers in Ukraine and Mexico.

Amazon Connect Vs Smiddle : In-Depth Comparison

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Comparing the customer bases of Amazon Connect and Smiddle

Comparing the market share of Amazon Connect and Smiddle

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