Amazon Connect Vs NICE CXone : In-Depth Comparison

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Categories where Amazon Connect and NICE CXone compete

Cloud Contact Center Software
Customer Experience

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Amazon Connect

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Comparing the customer bases of Amazon Connect and NICE CXone

Comparing the customer bases of Amazon Connect and NICE CXone, we can see that Amazon Connect has 3195 customer(s), while NICE CXone has 334 customer(s). In the Cloud Contact Center Software category, with 3195 customer(s) Amazon Connect stands at 3rd place by ranking, while NICE CXone with 334 customer(s), is at the 10th place.

Amazon Connect

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3rd

3195 Customer

NICE CXone

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10th

334 Customer

Comparing the market share of Amazon Connect and NICE CXone

Amazon Connect has a 11.81% market share in the Cloud Contact Center Software category, while NICE CXone has a 1.24% market share in the same space.

Compare Amazon Connect vs NICE CXone customers by geography

Comparing Amazon Connect and NICE CXone customers based on their geographic location, we can see that Amazon Connect has more customers in United States, United Kingdom and India, while NICE CXone has more customers in United States.

Amazon Connect

NICE CXone

Customer Movements for this month

Gain actionable insights about the buying patterns of Amazon Connect vs NICE CXone’s target audience.

Amazon Connect

New

3 Customer

Lost

10 Customer

NICE CXone

New

1 Customer

Lost

2 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Amazon Connect and NICE CXone compete against each other?

Amazon Connect and NICE CXone compete against each other in the Cloud Contact Center Software, Customer Experience.

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How does the market share of Amazon Connect and NICE CXone compare in the Cloud Contact Center Software market?

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How many customers are acquired by Amazon Connect and NICE CXone in the Cloud Contact Center Software segment?

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What are the countries in which Amazon Connect and NICE CXone has more customers?

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