Question 1

What are the different markets in which
        Amazon Connect and
        Natterbox compete against each other?

Accepted Answer

Amazon Connect and
        Natterbox compete against each other in
        the Cloud Contact Center Software, VoIP And SIP.

Question 2

How does the market share of
        Amazon Connect
        and Natterbox compare in the
        Cloud Contact Center Software market?

Accepted Answer

In the Cloud Contact Center Software market,
        Amazon Connect has a
        11.24%
        market share in comparison to
        Natterbox’s
        0.26%.
        Since it has a better market share coverage,
        Amazon Connect holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Cloud Contact Center Software category, while
        Natterbox holds the
        18th spot.

Question 3

How many customers are acquired by
        Amazon Connect and
        Natterbox in the
        Cloud Contact Center Software segment?

Accepted Answer

Amazon Connect has
        3,057 customers and
        Natterbox has
        71 customers in the
        Cloud Contact Center Software
        segment. Amazon Connect has
        2986 more customers than
        Natterbox in this category.

Question 4

What are the countries in which
        Amazon Connect and
        Natterbox has more customers?

Accepted Answer

Amazon Connect has more customers in United States, United Kingdom and India.
Natterbox has more customers in United Kingdom, United States and Australia.

Amazon Connect Vs Natterbox : In-Depth Comparison

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