Amazon Connect Vs Genesys Cloud CX : In-Depth Comparison

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Categories where Amazon Connect and Genesys Cloud CX compete

Cloud Contact Center Software

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Amazon Connect

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Comparing the customer bases of Amazon Connect and Genesys Cloud CX

Comparing the customer bases of Amazon Connect and Genesys Cloud CX, we can see that Amazon Connect has 3195 customer(s), while Genesys Cloud CX has 156 customer(s). In the Cloud Contact Center Software category, with 3195 customer(s) Amazon Connect stands at 3rd place by ranking, while Genesys Cloud CX with 156 customer(s), is at the 13th place.

Amazon Connect

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3rd

3195 Customer

Genesys Cloud CX

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13th

156 Customer

Comparing the market share of Amazon Connect and Genesys Cloud CX

Amazon Connect has a 11.81% market share in the Cloud Contact Center Software category, while Genesys Cloud CX has a 0.58% market share in the same space.

Compare Amazon Connect vs Genesys Cloud CX customers by geography

Comparing Amazon Connect and Genesys Cloud CX customers based on their geographic location, we can see that Amazon Connect has more customers in United States, United Kingdom and India, while Genesys Cloud CX has more customers in United States.

Amazon Connect

Genesys Cloud CX

Customer Movements for this month

Gain actionable insights about the buying patterns of Amazon Connect vs Genesys Cloud CX’s target audience.

Amazon Connect

New

3 Customer

Lost

10 Customer

Genesys Cloud CX

No Data found for Genesys Cloud CX

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Amazon Connect and Genesys Cloud CX compete against each other?

Amazon Connect and Genesys Cloud CX compete against each other in the Cloud Contact Center Software.

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How does the market share of Amazon Connect and Genesys Cloud CX compare in the Cloud Contact Center Software market?

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How many customers are acquired by Amazon Connect and Genesys Cloud CX in the Cloud Contact Center Software segment?

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What are the countries in which Amazon Connect and Genesys Cloud CX has more customers?

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