Amazon Connect

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Amazon Connect is a self-service, cloud-based contact center service that makes it easy for businesses to deliver better customer service.

Top Competitors and Alternatives of Amazon Connect

The top three of Amazon Connect’s competitors in the Cloud Contact Center Software category are Irene with 30.23%, NICE inContact with 11.30%, Ringio with 11.11% market share.

    Top Competitors and Alternatives of Amazon Connect

    The top three of Amazon Connect’s competitors in the Cloud Contact Center Software category are Irene with 30.23%, NICE inContact with 11.30%, Ringio with 11.11% market share.

    Customers of Amazon Connect

    Around the world in 2023, over 2787 companies have started using Amazon Connect as Cloud Contact Center Software tool.

    Customers Employee Range City Region Country Social Links
    DISH Network Corporation 10,000+ Englewood Colorado United States
    Vodafone Group Plc 10,000+ Newbury England United Kingdom
    Square, Inc. 10,000+ San Francisco California United States
    GE Appliances 10,000+ Louisville Kentucky United States
    Priceline.com 10,000+ Norwalk Connecticut United States
    Capital One Financial Corporation 10,000+ Mclean Virginia United States
    Intuit, Inc. 10,000+ Mountain View California United States
    StubHub 10,000+ San Francisco California United States
    National Australia Bank 10,000+ Melbourne Victoria Australia
    Fujitsu, Ltd 10,000+ Tokyo Tokyo Japan

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    Amazon Connect Customers by Industry

    The three top industries that use Amazon Connect for Cloud Contact Center Software are Technology (121), Marketing (81), Artificial Intelligence (78).

    Amazon Connect Customers by Employee Size

    The majority of Amazon Connect’s customers for the cloud-contact-center-software category fall in the company size of 10,000+ employees (484 companies), 100 - 249 employees (464 companies), 20 - 49 employees (456 companies).

    Amazon Connect Customers by Geography

    The top three geographies of Amazon Connect for cloud-contact-center-software are the United States with 1826(60.75%), United Kingdom with 257(8.55%), India with 169(5.62%) customers respectively.

    Employees of Amazon Connect

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    FAQ

    Find answers to the most often asked questions by users.

    Who are the top Amazon Connect competitors?

    Amazon Connect’s Top competitors in the cloud-contact-center-software category are Irene, NICE inContact, Ringio. You can view a full list of Amazon Connect competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Amazon Connect and 40,000 other technologies on the internet.You can also compare Amazon Connect and its feature with top competitors here : Amazon Connect vs Irene Amazon Connect vs NICE inContact Amazon Connect vs Ringio .

    What is Amazon Connect customer distribution based on company size?

    The majority of Amazon Connect’s customers for the cloud-contact-center-software category fall in the company size of 10,000+ employees (484 companies), 100 - 249 employees (464 companies), 20 - 49 employees (456 companies). You can view a distribution chart of Amazon Connect customers by company size here.

    What is Amazon Connect market share in the cloud-contact-center-software?

    Amazon Connect has market share of 8.90% in cloud-contact-center-software market. Amazon Connect competes with 111 competitor tools in cloud-contact-center-software category. The top alternatives for Amazon Connect cloud-contact-center-software tool are Irene with 30.23%, NICE inContact with 11.30%, Ringio with 11.11% market share.

    What are the top industries that use Amazon Connect?

    Top industries that use Amazon Connect for cloud-contact-center-software are Technology (121), Marketing (81), Artificial Intelligence (78).

    What are the top countries that use Amazon Connect?

    Around the world in 2023, over 2787 companies have started using Amazon Connect as cloud-contact-center-software tool. Companies using Amazon Connect for cloud-contact-center-software are majorly from United States with 1826 customers. 60.75% of Amazon Connect customers are from the United States. Other top countries using Amazon Connect are United Kingdom and India with 257(8.55%) and 169(5.62%) customers respectively.

    Justine Lyon
    Justine Lyon
    Senior VP of Sales, Ally
    At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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