Technology Profile
Market Share
Top Competitors
Customers
Customers by Industry
Customers by Size
Customers by Geo
Employees
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Amazon Connect
Yes, I use this too
No, I don't use this
Amazon Connect is a self-service, cloud-based contact center service that makes it easy for businesses to deliver better customer service.
Market Share of Amazon Connect
- Current Customer(s) The number of companies that currently use Amazon Connect
- 3006
- Websites Added The number of companies that have started using Amazon Connect in the past month.
69- compared to last month
- Websites Dropped The number of companies that have stopped using Amazon Connect in the past month.
10- compared to last month
Top Competitors and Alternatives of Amazon Connect
The top three of Amazon Connect’s competitors in the Cloud Contact Center Software category are Irene with 30.23%, NICE inContact with 11.30%, Ringio with 11.11% market share.
Popular Comparisons
Top Competitors and Alternatives of Amazon Connect
The top three of Amazon Connect’s competitors in the Cloud Contact Center Software category are Irene with 30.23%, NICE inContact with 11.30%, Ringio with 11.11% market share.
Customers of Amazon Connect
Around the world in 2023, over 2787 companies have started using Amazon Connect as Cloud Contact Center Software tool.
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Amazon Connect Customers by Industry
The three top industries that use Amazon Connect for Cloud Contact Center Software are Technology (121), Marketing (81), Artificial Intelligence (78).
Amazon Connect Customers by Employee Size
The majority of Amazon Connect’s customers for the cloud-contact-center-software category fall in the company size of 10,000+ employees (484 companies), 100 - 249 employees (464 companies), 20 - 49 employees (456 companies).
Amazon Connect Customers by Geography
The top three geographies of Amazon Connect for cloud-contact-center-software are the United States with 1826(60.75%), United Kingdom with 257(8.55%), India with 169(5.62%) customers respectively.
Employees of Amazon Connect
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FAQ
Find answers to the most often asked questions by users.
Who are the top Amazon Connect competitors?
Amazon Connect’s Top competitors in the cloud-contact-center-software category are Irene, NICE inContact, Ringio. You can view a full list of Amazon Connect competitors . 6sense uses advanced data mining and AI algorithms to track customers and of Amazon Connect and 40,000 other technologies on the internet.You can also compare Amazon Connect and its feature with top competitors here : Amazon Connect vs Irene Amazon Connect vs NICE inContact Amazon Connect vs Ringio .
What is Amazon Connect customer distribution based on company size?
The majority of Amazon Connect’s customers for the cloud-contact-center-software category fall in the company size of 10,000+ employees (484 companies), 100 - 249 employees (464 companies), 20 - 49 employees (456 companies). You can view a distribution chart of Amazon Connect customers by company size .
What is Amazon Connect market share in the cloud-contact-center-software?
Amazon Connect has market share of 8.90% in cloud-contact-center-software market. Amazon Connect competes with 111 competitor tools in cloud-contact-center-software category. The top alternatives for Amazon Connect cloud-contact-center-software tool are Irene with 30.23%, NICE inContact with 11.30%, Ringio with 11.11% market share.
What are the top industries that use Amazon Connect?
Top industries that use Amazon Connect for cloud-contact-center-software are Technology (121), Marketing (81), Artificial Intelligence (78).
What are the top countries that use Amazon Connect?
Around the world in 2023, over 2787 companies have started using Amazon Connect as cloud-contact-center-software tool. Companies using Amazon Connect for cloud-contact-center-software are majorly from United States with 1826 customers. 60.75% of Amazon Connect customers are from the United States. Other top countries using Amazon Connect are United Kingdom and India with 257(8.55%) and 169(5.62%) customers respectively.
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