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Cloud Business Telephony

Q: How many companies use Cloud Business Telephony software these days?

Around the world in 2026, over 14,290 companies are currently using one or more Cloud Business Telephony software. Out of these, there are 8,769 companies using Cloud Business Telephony tools that are originally from the United States.

Q: Which company has the most significant market share in the Cloud Business Telephony software space?

The top few companies that have the most significant market share in the Cloud Business Telephony space are Cisco Jabber with 17.04% of market share, Avaya IP Office with 11.49% of market share, Avaya Aura with 7.20% of market share. Check for other Cloud Business Telephony technologies market share here.

Q: What are the top industries that usually use Cloud Business Telephony softwares?

The top industries that use Cloud Business Telephony software are Cloud Services (591), Managed Services (563), Cybersecurity (401).

Gain market share and customer base information about the top Cloud Business Telephony software. Check out our list of Cloud Business Telephony Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

116

Technologies Tracked

18300

Companies Tracked

Categories related to Cloud Business Telephony

Communication

Web And Video Conferencing

Email Management

VoIP And SIP

Cloud Business Telephony

Top 5 Cloud Business Telephony technologies in 2026

Over 18300 companies are using Cloud Business Telephony tools. Cisco Jabber with 17.04% market share (3118 customers), Avaya IP Office with 11.49% market share (2103 customers), Avaya Aura with 7.20% market share (1317 customers).

Technology

Market Share (Est.)

Customers

Cisco Jabber

17.04%

3118

Avaya IP Office

11.49%

2103

Avaya Aura

7.20%

1317

Avaya CMS

6.83%

1250

FreePBX

6.62%

1211

Others

50.83%

9301

Cloud Business Telephony Customers by Employee Size

The majority of Cloud Business Telephony category falls in the company size of 10,000+ employees (3329 companies), 100 - 249 employees (2837 companies), 20 - 49 employees (2630 companies).

Employee Size

Cloud Business Telephony Customers by Geography

Companies using Cloud Business Telephony technology software are majorly from the United States with 8769 (62.13%), India with 1294 (9.17%), United Kingdom with 1199 (8.50%) customers respectively.

Customers

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Cloud Business Telephony Customers by Industry

Top industries that use Cloud Business Telephony for Cloud Services (591), Managed Services (563), Cybersecurity (401).

Customers

Market Share for Top Cloud Business Telephony Technologies

Analyze the market share of popular Cloud Business Telephony technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers	Market share(Est.)(%)
1	Cisco Jabber	3118	17.04
2	Avaya IP Office	2103	11.49
3	Avaya Aura	1317	7.20
4	Avaya CMS	1250	6.83
5	FreePBX	1211	6.62
6	Nortel Meridian	1037	5.67
7	Toky	675	3.69
8	Spoken Communications	669	3.66
9	Rohde Schwarz	634	3.46
10	VICIdial	441	2.41
11	Sonetel	433	2.37
12	Crown Castle	433	2.37
13	Metaswitch	418	2.28
14	OnSIP	412	2.25
15	Loop Communications	353	1.93
16	Digium	302	1.65
17	Exotel	246	1.34
18	JustCall	243	1.33
19	Zoom Phone	217	1.19
20	Lumen Technologies	199	1.09
21	Onebox	166	0.91
22	Communigate	161	0.88
23	Knowlarity	159	0.87
24	SwyxWare	156	0.85
25	Nextiva Office	118	0.64
26	Ozonetel	110	0.60
27	GALAXY	106	0.58
28	Solutions Infini	101	0.55
29	netelip	93	0.51
30	MCube	88	0.48
31	AskoziaPBX	86	0.47
32	Vidyo	78	0.43
33	CoMagic	70	0.38
34	Impulse	59	0.32
35	8x8 Business VoIP	57	0.31
36	Ooma Office	54	0.30
37	CallHippo	54	0.30
38	Mitel Unified Communications	50	0.27
39	[24]7 Live Chat	47	0.26
40	MyOperator	43	0.23
41	CoreDial	37	0.20
42	CallTower	35	0.19
43	Unify	28	0.15
44	NEC Phones	26	0.14
45	Broadvoice	24	0.13
46	BrandConnect	22	0.12
47	Grandstream IP Video Phones	22	0.12
48	Gradwell	20	0.11
49	Tossable Digits	20	0.11
50	aql Telecommunications	20	0.11
51	eReceptionist	19	0.10
52	XBP	19	0.10
53	Talkroute	19	0.10
54	RingByName	18	0.10
55	Blueface	18	0.10
56	Bell - Voice and Unified Communications	16	0.09
57	Yodel.io	15	0.08
58	VoipSwitch	15	0.08
59	engageSPARK	14	0.08
60	2600Hz	12	0.07
61	Servetel	12	0.07
62	BluIP	11	0.06
63	Fourteen IP	11	0.06
64	Telzio	11	0.06
65	Vox Switch	11	0.06
66	MXIE	11	0.06
67	Orbtalk	11	0.06
68	Dexem	10	0.05
69	CONQUER	9	0.05
70	BetterVoice	9	0.05
71	Versadial	9	0.05
72	StandardFacile	9	0.05
73	Third Lane	9	0.05
74	Tuenti	9	0.05
75	YOVU	8	0.04
76	Newt	8	0.04
77	Infiniti Telecommunications	8	0.04
78	Zaplee	8	0.04
79	SiteSync	8	0.04
80	Line2	7	0.04
81	FastCall	7	0.04
82	VoiceGuide	7	0.04
83	BT Business Phone Systems	5	0.03
84	Presence	5	0.03
85	Voxcloud	5	0.03
86	Exponential-e Unified Communications	5	0.03
87	Inpath 3com NBX	5	0.03
88	Callision	5	0.03
89	ObserveCTI	5	0.03
90	TeleCMI	5	0.03
91	PGi iMeet	4	0.02
92	Phonedeck	4	0.02
93	ActivePBX	4	0.02
94	Telappliant	4	0.02
95	Voxox	4	0.02
96	Fonoster	4	0.02
97	Fongo Works	3	0.02
98	SparkTG	3	0.02
99	Truly Wireless	3	0.02
100	Airpbx	3	0.02
101	LinkedPhone	3	0.02
102	Inter-Tel Contact Center Suite	3	0.02
103	T1 Anywhere Business Broadband	3	0.02
104	Cloud Telephony	2	0.01
105	Vonjour	2	0.01
106	Solgari	2	0.01
107	VoiceNation	2	0.01
108	SiPalto	2	0.01
109	NUACOM	2	0.01
110	Callingly	2	0.01
111	Telonium	2	0.01
112	Buzz Connect	2	0.01
113	Euphoria Telecom	2	0.01
114	IP-PBX	2	0.01
115	Telephone Message Pad	2	0.01
116	CloudShope	2	0.01