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Cloud Business Telephony

Q: How many companies use Cloud Business Telephony software these days?

Around the world in 2026, over 14,413 companies are currently using one or more Cloud Business Telephony software. Out of these, there are 8,905 companies using Cloud Business Telephony tools that are originally from the United States.

Q: Which company has the most significant market share in the Cloud Business Telephony software space?

The top few companies that have the most significant market share in the Cloud Business Telephony space are Cisco Jabber with 16.55% of market share, Avaya IP Office with 10.98% of market share, Avaya Aura with 6.99% of market share. Check for other Cloud Business Telephony technologies market share here.

Q: What are the top industries that usually use Cloud Business Telephony softwares?

The top industries that use Cloud Business Telephony software are Cloud Services (592), Managed Services (552), Cybersecurity (409).

Gain market share and customer base information about the top Cloud Business Telephony software. Check out our list of Cloud Business Telephony Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

117

Technologies Tracked

18742

Companies Tracked

Categories related to Cloud Business Telephony

Communication

Web And Video Conferencing

Email Management

VoIP And SIP

Cloud Business Telephony

Top 5 Cloud Business Telephony technologies in 2026

Over 18742 companies are using Cloud Business Telephony tools. Cisco Jabber with 16.55% market share (3102 customers), Avaya IP Office with 10.98% market share (2057 customers), Avaya Aura with 6.99% market share (1310 customers).

Technology

Market Share (Est.)

Customers

Cisco Jabber

16.55%

3102

Avaya IP Office

10.98%

2057

Avaya Aura

6.99%

1310

Avaya CMS

6.57%

1232

FreePBX

6.38%

1195

Others

52.53%

9846

Cloud Business Telephony Customers by Employee Size

The majority of Cloud Business Telephony category falls in the company size of 10,000+ employees (3420 companies), 100 - 249 employees (2856 companies), 20 - 49 employees (2693 companies).

Employee Size

Cloud Business Telephony Customers by Geography

Companies using Cloud Business Telephony technology software are majorly from the United States with 8905 (61.49%), India with 1379 (9.52%), United Kingdom with 1332 (9.20%) customers respectively.

Customers

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Cloud Business Telephony Customers by Industry

Top industries that use Cloud Business Telephony for Cloud Services (592), Managed Services (552), Cybersecurity (409).

Customers

Market Share for Top Cloud Business Telephony Technologies

Analyze the market share of popular Cloud Business Telephony technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers	Market share(Est.)(%)
1	Cisco Jabber	3102	16.55
2	Avaya IP Office	2057	10.98
3	Avaya Aura	1310	6.99
4	Avaya CMS	1232	6.57
5	FreePBX	1195	6.38
6	Nortel Meridian	1022	5.45
7	Spoken Communications	691	3.69
8	Toky	645	3.44
9	Rohde Schwarz	635	3.39
10	Crown Castle	454	2.42
11	Loop Communications	444	2.37
12	VICIdial	432	2.30
13	OnSIP	404	2.16
14	Metaswitch	403	2.15
15	Sonetel	387	2.06
16	Digium	277	1.48
17	JustCall	245	1.31
18	Zoom Phone	214	1.14
19	Lumen Technologies	198	1.06
20	Exotel	190	1.01
21	Knowlarity	174	0.93
22	SwyxWare	167	0.89
23	Onebox	165	0.88
24	Communigate	161	0.86
25	MyOperator	136	0.73
26	Nextiva Office	123	0.66
27	GALAXY	114	0.61
28	VoiceNation	111	0.59
29	CoMagic	111	0.59
30	MCube	106	0.57
31	Mitel Unified Communications	94	0.50
32	Ozonetel	91	0.49
33	Solutions Infini	89	0.47
34	Vidyo	79	0.42
35	netelip	77	0.41
36	AskoziaPBX	63	0.34
37	aql Telecommunications	61	0.33
38	Ooma Office	58	0.31
39	Broadvoice	55	0.29
40	NUACOM	49	0.26
41	8x8 Business VoIP	48	0.26
42	Gradwell	45	0.24
43	Impulse	42	0.22
44	CallTower	41	0.22
45	[24]7 Live Chat	40	0.21
46	CallHippo	39	0.21
47	CoreDial	34	0.18
48	Telappliant	34	0.18
49	Dexem	29	0.15
50	BluIP	28	0.15
51	Unify	28	0.15
52	Tossable Digits	26	0.14
53	NEC Phones	26	0.14
54	Servetel	25	0.13
55	TeleCMI	24	0.13
56	LinkedPhone	23	0.12
57	Bell - Voice and Unified Communications	22	0.12
58	CONQUER	21	0.11
59	Versadial	21	0.11
60	Grandstream IP Video Phones	21	0.11
61	Telzio	21	0.11
62	RingByName	19	0.10
63	eReceptionist	19	0.10
64	BrandConnect	19	0.10
65	Talkroute	19	0.10
66	FastCall	18	0.10
67	Solgari	18	0.10
68	Blueface	17	0.09
69	Euphoria Telecom	17	0.09
70	CloudShope	17	0.09
71	XBP	16	0.09
72	SparkTG	15	0.08
73	engageSPARK	15	0.08
74	VoipSwitch	13	0.07
75	BetterVoice	12	0.06
76	2600Hz	12	0.06
77	Vox Switch	12	0.06
78	Orbtalk	12	0.06
79	Yodel.io	11	0.06
80	StandardFacile	11	0.06
81	YOVU	10	0.05
82	Third Lane	10	0.05
83	MXIE	10	0.05
84	Dialer360	9	0.05
85	Callingly	9	0.05
86	Infiniti Telecommunications	9	0.05
87	Zaplee	9	0.05
88	Fourteen IP	8	0.04
89	VoiceGuide	8	0.04
90	Newt	8	0.04
91	Tuenti	8	0.04
92	Voxcloud	7	0.04
93	BT Business Phone Systems	6	0.03
94	Presence	6	0.03
95	Fonoster	6	0.03
96	ObserveCTI	6	0.03
97	Line2	5	0.03
98	PGi iMeet	5	0.03
99	Callision	5	0.03
100	Exponential-e Unified Communications	4	0.02
101	SiteSync	4	0.02
102	Voxox	4	0.02
103	NumberFarm	4	0.02
104	Fongo Works	3	0.02
105	ActivePBX	3	0.02
106	Inpath 3com NBX	3	0.02
107	Cloud Telephony	2	0.01
108	Truly Wireless	2	0.01
109	SkyPhone.io	2	0.01
110	Telonium	2	0.01
111	iPlum	2	0.01
112	Buzz Connect	2	0.01
113	IP-PBX	2	0.01
114	Inter-Tel Contact Center Suite	2	0.01
115	T1 Anywhere Business Broadband	2	0.01
116	itPBX Business Cloud	2	0.01
117	Telephone Message Pad	2	0.01