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Cloud Business Telephony

Q: How many companies use Cloud Business Telephony software these days?

Around the world in 2025, over 17,024 companies are currently using one or more Cloud Business Telephony software. Out of these, there are 10,696 companies using Cloud Business Telephony tools that are originally from the United States.

Q: Which company has the most significant market share in the Cloud Business Telephony software space?

The top few companies that have the most significant market share in the Cloud Business Telephony space are Cisco Jabber with 16.95% of market share, Avaya IP Office with 12.65% of market share, Avaya Aura with 7.29% of market share. Check for other Cloud Business Telephony technologies market share here.

Q: What are the top industries that usually use Cloud Business Telephony softwares?

The top industries that use Cloud Business Telephony software are Cloud Services (752), Managed Services (642), Cybersecurity (493).

Gain market share and customer base information about the top Cloud Business Telephony software. Check out our list of Cloud Business Telephony Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

115

Technologies Tracked

21771

Companies Tracked

Categories related to Cloud Business Telephony

Communication

Web And Video Conferencing

Email Management

VoIP And SIP

Cloud Business Telephony

Top 5 Cloud Business Telephony technologies in 2025

Over 21771 companies are using Cloud Business Telephony tools. Cisco Jabber with 16.95% market share (3690 customers), Avaya IP Office with 12.65% market share (2754 customers), Avaya Aura with 7.29% market share (1588 customers).

Technology

Market Share (Est.)

Customers

Cisco Jabber

16.95%

3690

Avaya IP Office

12.65%

2754

Avaya Aura

7.29%

1588

Avaya CMS

7.15%

1557

FreePBX

6.95%

1512

Others

49.01%

10670

Cloud Business Telephony Customers by Employee Size

The majority of Cloud Business Telephony category falls in the company size of 10,000+ employees (3800 companies), 100 - 249 employees (3370 companies), 1,000 - 4,999 employees (3247 companies).

Employee Size

Cloud Business Telephony Customers by Geography

Companies using Cloud Business Telephony technology software are majorly from the United States with 10696 (62.91%), United Kingdom with 1509 (8.88%), India with 1487 (8.75%) customers respectively.

Customers

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Cloud Business Telephony Customers by Industry

Top industries that use Cloud Business Telephony for Cloud Services (752), Managed Services (642), Cybersecurity (493).

Customers

Market Share for Top Cloud Business Telephony Technologies

Analyze the market share of popular Cloud Business Telephony technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers	Market share(Est.)(%)
1	Cisco Jabber	3690	16.95
2	Avaya IP Office	2754	12.65
3	Avaya Aura	1588	7.29
4	Avaya CMS	1557	7.15
5	FreePBX	1512	6.95
6	Nortel Meridian	1452	6.67
7	Spoken Communications	802	3.68
8	Rohde Schwarz	769	3.53
9	Toky	676	3.11
10	Crown Castle	549	2.52
11	VICIdial	538	2.47
12	Metaswitch	499	2.29
13	Sonetel	456	2.09
14	OnSIP	404	1.86
15	Loop Communications	367	1.69
16	Digium	325	1.49
17	Exotel	269	1.24
18	JustCall	249	1.14
19	Zoom Phone	235	1.08
20	Communigate	217	1.00
21	Onebox	217	1.00
22	Lumen Technologies	199	0.91
23	Knowlarity	190	0.87
24	SwyxWare	145	0.67
25	Nextiva Office	139	0.64
26	MCube	133	0.61
27	GALAXY	132	0.61
28	Solutions Infini	114	0.52
29	Ozonetel	112	0.51
30	Vidyo	100	0.46
31	netelip	94	0.43
32	AskoziaPBX	79	0.36
33	CoMagic	75	0.34
34	Impulse	56	0.26
35	CallTower	54	0.25
36	CallHippo	53	0.24
37	[24]7 Live Chat	50	0.23
38	Ooma Office	49	0.23
39	CoreDial	44	0.20
40	8x8 Business VoIP	38	0.17
41	NEC Phones	38	0.17
42	Mitel Unified Communications	34	0.16
43	Unify	30	0.14
44	Broadvoice	30	0.14
45	Gradwell	27	0.12
46	aql Telecommunications	26	0.12
47	BrandConnect	25	0.11
48	Grandstream IP Video Phones	24	0.11
49	Blueface	23	0.11
50	eReceptionist	22	0.10
51	Tossable Digits	20	0.09
52	RingByName	19	0.09
53	XBP	19	0.09
54	Talkroute	19	0.09
55	VoipSwitch	18	0.08
56	Telzio	18	0.08
57	engageSPARK	16	0.07
58	Yodel.io	15	0.07
59	BetterVoice	14	0.06
60	MyOperator	13	0.06
61	MXIE	13	0.06
62	2600Hz	12	0.06
63	Fourteen IP	12	0.06
64	Orbtalk	12	0.06
65	Servetel	12	0.06
66	CONQUER	11	0.05
67	Line2	11	0.05
68	BluIP	11	0.05
69	Dexem	11	0.05
70	Vox Switch	11	0.05
71	FastCall	10	0.05
72	YOVU	10	0.05
73	Newt	10	0.05
74	Versadial	9	0.04
75	StandardFacile	9	0.04
76	Zaplee	9	0.04
77	SiteSync	9	0.04
78	Third Lane	9	0.04
79	Tuenti	9	0.04
80	Infiniti Telecommunications	8	0.04
81	VoiceGuide	7	0.03
82	PGi iMeet	6	0.03
83	Presence	6	0.03
84	Voxcloud	6	0.03
85	Telappliant	6	0.03
86	Voxox	6	0.03
87	ObserveCTI	6	0.03
88	BT Business Phone Systems	5	0.02
89	ActivePBX	5	0.02
90	Exponential-e Unified Communications	5	0.02
91	Inpath 3com NBX	5	0.02
92	Callision	5	0.02
93	TeleCMI	5	0.02
94	Phonedeck	4	0.02
95	Bell - Voice and Unified Communications	4	0.02
96	Euphoria Telecom	4	0.02
97	Fonoster	4	0.02
98	Fongo Works	3	0.01
99	SparkTG	3	0.01
100	SiPalto	3	0.01
101	Truly Wireless	3	0.01
102	LinkedPhone	3	0.01
103	Inter-Tel Contact Center Suite	3	0.01
104	T1 Anywhere Business Broadband	3	0.01
105	Cloud Telephony	2	0.01
106	Vonjour	2	0.01
107	Solgari	2	0.01
108	VoiceNation	2	0.01
109	NUACOM	2	0.01
110	Callingly	2	0.01
111	Telonium	2	0.01
112	Buzz Connect	2	0.01
113	IP-PBX	2	0.01
114	Telephone Message Pad	2	0.01
115	CloudShope	2	0.01