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Cloud Business Telephony

Q: How many companies use Cloud Business Telephony software these days?

Around the world in 2025, over 17,032 companies are currently using one or more Cloud Business Telephony software. Out of these, there are 10,626 companies using Cloud Business Telephony tools that are originally from the United States.

Q: Which company has the most significant market share in the Cloud Business Telephony software space?

The top few companies that have the most significant market share in the Cloud Business Telephony space are Cisco Jabber with 16.94% of market share, Avaya IP Office with 12.65% of market share, Avaya Aura with 7.28% of market share. Check for other Cloud Business Telephony technologies market share here.

Q: What are the top industries that usually use Cloud Business Telephony softwares?

The top industries that use Cloud Business Telephony software are Cloud Services (718), Managed Services (656), Cybersecurity (480).

Gain market share and customer base information about the top Cloud Business Telephony software. Check out our list of Cloud Business Telephony Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

116

Technologies Tracked

21636

Companies Tracked

Categories related to Cloud Business Telephony

Communication

Web And Video Conferencing

Email Management

VoIP And SIP

Cloud Business Telephony

Top 5 Cloud Business Telephony technologies in 2025

Over 21636 companies are using Cloud Business Telephony tools. Cisco Jabber with 16.94% market share (3666 customers), Avaya IP Office with 12.65% market share (2737 customers), Avaya Aura with 7.28% market share (1575 customers).

Technology

Market Share (Est.)

Customers

Cisco Jabber

16.94%

3666

Avaya IP Office

12.65%

2737

Avaya Aura

7.28%

1575

Avaya CMS

7.16%

1549

FreePBX

6.96%

1505

Others

49.01%

10604

Cloud Business Telephony Customers by Employee Size

The majority of Cloud Business Telephony category falls in the company size of 10,000+ employees (3802 companies), 100 - 249 employees (3374 companies), 1,000 - 4,999 employees (3266 companies).

Employee Size

Cloud Business Telephony Customers by Geography

Companies using Cloud Business Telephony technology software are majorly from the United States with 10626 (62.75%), United Kingdom with 1522 (8.99%), India with 1491 (8.80%) customers respectively.

Customers

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Cloud Business Telephony Customers by Industry

Top industries that use Cloud Business Telephony for Cloud Services (718), Managed Services (656), Cybersecurity (480).

Customers

Market Share for Top Cloud Business Telephony Technologies

Analyze the market share of popular Cloud Business Telephony technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers	Market share(Est.)(%)
1	Cisco Jabber	3666	16.94
2	Avaya IP Office	2737	12.65
3	Avaya Aura	1575	7.28
4	Avaya CMS	1549	7.16
5	FreePBX	1505	6.96
6	Nortel Meridian	1441	6.66
7	Rohde Schwarz	767	3.55
8	Spoken Communications	729	3.37
9	Toky	677	3.13
10	Crown Castle	547	2.53
11	VICIdial	533	2.46
12	Metaswitch	502	2.32
13	Sonetel	445	2.06
14	OnSIP	430	1.99
15	Loop Communications	370	1.71
16	Digium	303	1.40
17	Exotel	270	1.25
18	JustCall	250	1.16
19	Zoom Phone	238	1.10
20	Onebox	216	1.00
21	Communigate	214	0.99
22	Lumen Technologies	197	0.91
23	Knowlarity	187	0.86
24	Nextiva Office	143	0.66
25	SwyxWare	141	0.65
26	GALAXY	131	0.61
27	Solutions Infini	114	0.53
28	MCube	113	0.52
29	Ozonetel	111	0.51
30	Vidyo	99	0.46
31	netelip	92	0.43
32	AskoziaPBX	89	0.41
33	CoMagic	72	0.33
34	Impulse	59	0.27
35	8x8 Business VoIP	57	0.26
36	Ooma Office	56	0.26
37	Mitel Unified Communications	53	0.24
38	CallHippo	53	0.24
39	CallTower	52	0.24
40	[24]7 Live Chat	50	0.23
41	CoreDial	45	0.21
42	MyOperator	39	0.18
43	NEC Phones	38	0.18
44	Unify	30	0.14
45	Broadvoice	30	0.14
46	Gradwell	27	0.12
47	aql Telecommunications	25	0.12
48	BrandConnect	24	0.11
49	Grandstream IP Video Phones	23	0.11
50	Blueface	22	0.10
51	eReceptionist	21	0.10
52	RingByName	19	0.09
53	Talkroute	19	0.09
54	Tossable Digits	18	0.08
55	VoipSwitch	17	0.08
56	XBP	17	0.08
57	Telzio	17	0.08
58	Yodel.io	15	0.07
59	engageSPARK	15	0.07
60	MXIE	13	0.06
61	2600Hz	12	0.06
62	Servetel	12	0.06
63	CONQUER	11	0.05
64	Line2	11	0.05
65	BluIP	11	0.05
66	Dexem	11	0.05
67	Fourteen IP	11	0.05
68	Vox Switch	11	0.05
69	Orbtalk	11	0.05
70	BetterVoice	9	0.04
71	Versadial	9	0.04
72	FastCall	9	0.04
73	YOVU	9	0.04
74	Newt	9	0.04
75	StandardFacile	9	0.04
76	Third Lane	9	0.04
77	Tuenti	9	0.04
78	Infiniti Telecommunications	8	0.04
79	Zaplee	8	0.04
80	SiteSync	8	0.04
81	VoiceGuide	7	0.03
82	Presence	6	0.03
83	Telappliant	6	0.03
84	Voxox	6	0.03
85	ObserveCTI	6	0.03
86	PGi iMeet	5	0.02
87	BT Business Phone Systems	5	0.02
88	Bell - Voice and Unified Communications	5	0.02
89	Voxcloud	5	0.02
90	Exponential-e Unified Communications	5	0.02
91	Inpath 3com NBX	5	0.02
92	Callision	5	0.02
93	TeleCMI	5	0.02
94	Phonedeck	4	0.02
95	ActivePBX	4	0.02
96	Euphoria Telecom	4	0.02
97	Fonoster	4	0.02
98	Fongo Works	3	0.01
99	SparkTG	3	0.01
100	Truly Wireless	3	0.01
101	Airpbx	3	0.01
102	LinkedPhone	3	0.01
103	Inter-Tel Contact Center Suite	3	0.01
104	T1 Anywhere Business Broadband	3	0.01
105	Cloud Telephony	2	0.01
106	Vonjour	2	0.01
107	Solgari	2	0.01
108	VoiceNation	2	0.01
109	SiPalto	2	0.01
110	NUACOM	2	0.01
111	Callingly	2	0.01
112	Telonium	2	0.01
113	Buzz Connect	2	0.01
114	IP-PBX	2	0.01
115	Telephone Message Pad	2	0.01
116	CloudShope	2	0.01