Talkdesk
Talkdesk is a enterprise cloud contact center platform that helps IBM, shopify and 1,400 other enterprises improve customer satisfaction and agent pro...Read more
Market Share of Talkdesk
Current Customer(s)
868
Market Share (Est.)
1.38%
Ranking
#8
Top Competitors and Alternatives of Talkdesk
The top three of Talkdesk’s competitors in the Call Recording category are CallRail with 70.20%, RingCentral with 5.92%, NICE inContact with 5.61% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| CallRail | 44227 | 70.20% | Talkdesk vs CallRail |
| RingCentral | 3731 | 5.92% | Talkdesk vs RingCentral |
| NICE inContact | 3532 | 5.61% | Talkdesk vs NICE inContact |
| Five9 | 3428 | 5.44% | Talkdesk vs Five9 |
| Marketing 360 | 2144 | 3.40% | Talkdesk vs Marketing 360 |
| NewVoiceMedia | 1447 | 2.30% | Talkdesk vs NewVoiceMedia |
| Atmos | 1357 | 2.15% | Talkdesk vs Atmos |
| ActiveDEMAND | 716 | 1.14% | Talkdesk vs ActiveDEMAND |
| Nice Call Recording | 328 | 0.52% | Talkdesk vs Nice Call Recording |
| Verint Call Recording (Verba) | 252 | 0.40% | Talkdesk vs Verint Call Recording (Verba) |
| Callback Tracker | 181 | 0.29% | Talkdesk vs Callback Tracker |
| Oaisys | 139 | 0.22% | Talkdesk vs Oaisys |
| Chorus | 96 | 0.15% | Talkdesk vs Chorus |
| Calabrio Call Recording | 89 | 0.14% | Talkdesk vs Calabrio Call Recording |
| UJET | 81 | 0.13% | Talkdesk vs UJET |
| PhoneBurner | 54 | 0.09% | Talkdesk vs PhoneBurner |
| NICE Interaction Management | 52 | 0.08% | Talkdesk vs NICE Interaction Management |
| Nectar Desk | 50 | 0.08% | Talkdesk vs Nectar Desk |
| Kixie | 43 | 0.07% | Talkdesk vs Kixie |
| 8x8 Virtual Office | 42 | 0.07% | Talkdesk vs 8x8 Virtual Office |
Popular Comparisons
Top Competitors and Alternatives of Talkdesk
The top three of Talkdesk’s competitors in the Call Recording category are CallRail with 70.20%, RingCentral with 5.92%, NICE inContact with 5.61% market share.
Talkdesk vs CallRail
Talkdesk vs RingCentral
Talkdesk vs NICE inContact
Talkdesk vs Five9
Talkdesk vs Marketing 360
Talkdesk vs NewVoiceMedia
Talkdesk vs Atmos
Talkdesk vs ActiveDEMAND
Customers of Talkdesk
Around the world in 2024, over 866 companies have started using Talkdesk as Call Recording tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| transcosmos | 10,000+ | Tokyo | Tokyo | Japan |     |
| Boston University Genealogical Programs | 10,000+ | Boston | Massachusetts | United States | |
| Resideo Technologies, Inc. | 10,000+ | Austin | Texas | United States | |
| Booking.com | 10,000+ | Amsterdam | North Holland | Netherlands | |
| Microsoft Corporation | 10,000+ | Redmond | Washington | United States | |
| Salesforce | 10,000+ | San Francisco | California | United States | |
| Emirates Telecommunications Corporation | 10,000+ | Abu Dhabi | Abu Dhabi | United Arab Emirates | |
| MGM Resorts International | 10,000+ | Las Vegas | Nevada | United States | |
| DaVita, Inc. | 10,000+ | Denver | Colorado | United States | |
| University Of California - San Diego | 10,000+ | La Jolla | California | United States | |
Uncover hidden demand and identify accounts ready to buy with 6sense Intent Data.
Talkdesk Customers by Products and Services
The top three products and services offering customers that use Talkdesk for Call Recording are Technology (27), Artificial Intelligence (21), Data Analytics (18).
Customers
Download the 6sense Chrome Extension to get verified contact data of Talkdesk employees
Install Now
Talkdesk Customers by Employee Size
The majority of Talkdesk's customers for the call-recording category fall in the company size of 100 - 249 employees (168 companies), 1,000 - 4,999 employees (134 companies), 500 - 999 employees (93 companies).
Employee Size
Talkdesk Customers by Geography
The top three geographies of Talkdesk for call-recording are the United States with 623(77.68%), United Kingdom with 49(6.11%), Canada with 44(5.49%) customers respectively.
Customers
Employees of Talkdesk
Also see other Products/Services by Talkdesk in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Talkdesk competitors?
Talkdesk’s Top competitors in the call-recording category are CallRail, RingCentral, NICE inContact. You can view a full list of Talkdesk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Talkdesk and 40,000 other technologies on the internet. You can also compare Talkdesk and its feature with top competitors here : Talkdesk vs CallRail Talkdesk vs RingCentral Talkdesk vs NICE inContact.
What is Talkdesk customer distribution based on company size?
What is Talkdesk market share in the call-recording?
What are the top countries that use Talkdesk?
What are the top industries that use Talkdesk?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
Get everything in one place
Close deals faster by understanding your clients well. Know their technology stack, contract renewal date, top decision-makers, hiring trends, and top company news in one place.
Get a demoGet instant access to B2B contact data across the web
Sign Up Today
