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Five9

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Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including ...Read more

Call Recording
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Market Share of Five9

Current Customer(s)

3588

Market Share (Est.)

5.16%

Ranking

#3

Top Competitors and Alternatives of Five9

The top three of Five9’s competitors in the Call Recording category are CallRail with 69.12%, RingCentral with 7.70%, NICE inContact with 4.60% market share.

TechnologyDomainsMarket Share (Est.)Versus page
CallRail4808469.12%Five9 vs CallRail
RingCentral53587.70%Five9 vs RingCentral
NICE inContact31994.60%Five9 vs NICE inContact
Talkdesk19992.87%Five9 vs Talkdesk
NewVoiceMedia17412.50%Five9 vs NewVoiceMedia
Atmos16832.42%Five9 vs Atmos
Marketing 36014412.07%Five9 vs Marketing 360
ActiveDEMAND6110.88%Five9 vs ActiveDEMAND
Nice Call Recording3850.55%Five9 vs Nice Call Recording
Verint Call Recording (Verba)2870.41%Five9 vs Verint Call Recording (Verba)
Callback Tracker1930.28%Five9 vs Callback Tracker
8x8 Virtual Office1360.20%Five9 vs 8x8 Virtual Office
Oaisys1360.20%Five9 vs Oaisys
Calabrio Call Recording1230.18%Five9 vs Calabrio Call Recording
Chorus1190.17%Five9 vs Chorus
PhoneBurner950.14%Five9 vs PhoneBurner
UJET920.13%Five9 vs UJET
NICE Interaction Management800.12%Five9 vs NICE Interaction Management
Kixie700.10%Five9 vs Kixie
CallHub400.06%Five9 vs CallHub
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Popular Comparisons

Top Competitors and Alternatives of Five9

The top three of Five9’s competitors in the Call Recording category are CallRail with 69.12%, RingCentral with 7.70%, NICE inContact with 4.60% market share.

Five9 vs CallRail

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Five9 vs RingCentral

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Five9 vs NICE inContact

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Five9 vs Talkdesk

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Five9 vs NewVoiceMedia

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Five9 vs Atmos

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Five9 vs Marketing 360

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Five9 vs ActiveDEMAND

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Customers of Five9

Around the world in 2025, over 3556 companies have started using Five9 as Call Recording tool.

CustomersEmployee RangeCityRegionCountrySocial Links
State Of North Carolina10,000+RaleighNorth CarolinaUnited States
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TOG USA10,000+LouisianaMissouriUnited States
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Cherokee Nation10,000+TahlequahOklahomaUnited States
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Canada Post / Postes Canada10,000+OttawaOntarioCanada
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Ricoh10,000+ExtonPennsylvaniaUnited States
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Gentiva10,000+AtlantaGeorgiaUnited States
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Alaska Air Cargo10,000+AustinTexasUnited States
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MetLife10,000+New York CityNew YorkUnited States
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Young Living Essential Oils10,000+LehiUtahUnited States
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CoxHealth10,000+SpringfieldMissouriUnited States
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Five9 Customers by Products and Services

The top three products and services offering customers that use Five9 for Call Recording are Customer Service (64), Cloud Services (64), Data Analytics (61).

Customers

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Five9 Customers by Employee Size

The majority of Five9's customers for the call-recording category fall in the company size of 100 - 249 employees (694 companies), 1,000 - 4,999 employees (504 companies), 20 - 49 employees (461 companies).

Employee Size

Five9 Customers by Geography

The top three geographies of Five9 for call-recording are the United States with 2860(85.02%), Canada with 179(5.32%), United Kingdom with 130(3.86%) customers respectively.

Customers

Employees of Five9

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Also see other Products/Services by Five9 in:

VoIP And SIP
Instant Messaging And Chat
Communication
Sales Force Automation
Telemarketing

FAQ

Find answers to the most often asked questions by users.

Who are the top Five9 competitors?

Five9’s Top competitors in the call-recording category are CallRail, RingCentral, NICE inContact. You can view a full list of Five9 competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Five9 and 40,000 other technologies on the internet. You can also compare Five9 and its feature with top competitors here : Five9 vs CallRail Five9 vs RingCentral Five9 vs NICE inContact.

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What is Five9 customer distribution based on company size?

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What is Five9 market share in the call-recording?

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What are the top countries that use Five9?

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What are the top industries that use Five9?

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