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Five9

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Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including ...Read more

Call Recording
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Market Share of Five9

Current Customer(s)

2694

Market Share (Est.)

4.54%

Ranking

#4

Top Competitors and Alternatives of Five9

The top three of Five9’s competitors in the Call Recording category are CallRail with 73.57%, RingCentral with 6.39%, NICE inContact with 4.73% market share.

TechnologyDomainsMarket Share (Est.)Versus page
CallRail4368573.57%Five9 vs CallRail
RingCentral37936.39%Five9 vs RingCentral
NICE inContact28104.73%Five9 vs NICE inContact
Marketing 36014332.41%Five9 vs Marketing 360
Talkdesk12552.11%Five9 vs Talkdesk
Atmos9501.60%Five9 vs Atmos
NewVoiceMedia9181.55%Five9 vs NewVoiceMedia
ActiveDEMAND5640.95%Five9 vs ActiveDEMAND
Nice Call Recording2410.41%Five9 vs Nice Call Recording
8x8 Virtual Office1860.31%Five9 vs 8x8 Virtual Office
Callback Tracker1750.29%Five9 vs Callback Tracker
Verint Call Recording (Verba)1670.28%Five9 vs Verint Call Recording (Verba)
Oaisys830.14%Five9 vs Oaisys
Chorus640.11%Five9 vs Chorus
UJET620.10%Five9 vs UJET
Calabrio Call Recording600.10%Five9 vs Calabrio Call Recording
PhoneBurner590.10%Five9 vs PhoneBurner
Kixie420.07%Five9 vs Kixie
NICE Interaction Management380.06%Five9 vs NICE Interaction Management
CallHub210.04%Five9 vs CallHub
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Popular Comparisons

Top Competitors and Alternatives of Five9

The top three of Five9’s competitors in the Call Recording category are CallRail with 73.57%, RingCentral with 6.39%, NICE inContact with 4.73% market share.

Five9 vs CallRail

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Five9 vs RingCentral

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Five9 vs NICE inContact

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Five9 vs Marketing 360

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Five9 vs Talkdesk

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Five9 vs Atmos

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Five9 vs NewVoiceMedia

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Five9 vs ActiveDEMAND

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Customers of Five9

Around the world in 2025, over 2694 companies have started using Five9 as Call Recording tool.

CustomersEmployee RangeCityRegionCountrySocial Links
CenterWell Home Health10,000+AtlantaGeorgiaUnited States
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State Of North Carolina10,000+RaleighNorth CarolinaUnited States
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Cherokee Nation10,000+TahlequahOklahomaUnited States
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Alaska Air Cargo10,000+DillinghamAlaskaUnited States
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AmWINS Group10,000+CharlotteNorth CarolinaUnited States
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MetLife10,000+New York CityNew YorkUnited States
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Military Sealift Command10,000+NorfolkVirginiaUnited States
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TOG USA10,000+LouisianaMissouriUnited States
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Toro Company10,000+BloomingtonMinnesotaUnited States
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Renewal By Andersen10,000+Cottage GroveMinnesotaUnited States
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Five9 Customers by Products and Services

The top three products and services offering customers that use Five9 for Call Recording are Financial Services (42), Analytics (34), Customer Service (33).

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Five9 Customers by Employee Size

The majority of Five9's customers for the call-recording category fall in the company size of 100 - 249 employees (530 companies), 0 - 9 employees (474 companies), 20 - 49 employees (400 companies).

Employee Size

Five9 Customers by Geography

The top three geographies of Five9 for call-recording are the United States with 2298(88.73%), Canada with 117(4.52%), United Kingdom with 81(3.13%) customers respectively.

Customers

Employees of Five9

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Also see other Products/Services by Five9 in:

Communication
Inside Sales
Unified Communications
Predictive Dialer
Call Recording

FAQ

Find answers to the most often asked questions by users.

Who are the top Five9 competitors?

Five9’s Top competitors in the call-recording category are CallRail, RingCentral, NICE inContact. You can view a full list of Five9 competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Five9 and 40,000 other technologies on the internet. You can also compare Five9 and its feature with top competitors here : Five9 vs CallRail Five9 vs RingCentral Five9 vs NICE inContact.

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What is Five9 customer distribution based on company size?

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What is Five9 market share in the call-recording?

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What are the top countries that use Five9?

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What are the top industries that use Five9?

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