Question 1

What are the different markets in which
        NICE inContact and
        Click2Coach compete against each other?

Accepted Answer

NICE inContact and
        Click2Coach compete against each other in
        the Call Recording, Contact Center, Cloud Contact Center Software, Communication, Help Desk And Ticketing.

Question 2

How does the market share of
        NICE inContact
        and Click2Coach compare in the
        Call Recording market?

Accepted Answer

In the Call Recording market,
        NICE inContact has a
        5.59%
        market share in comparison to
        Click2Coach’s
        0.01%.
        Since it has a better market share coverage,
        NICE inContact holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Call Recording category, while
        Click2Coach holds the
        25th spot.

Question 3

How many customers are acquired by
        NICE inContact and
        Click2Coach in the
        Call Recording segment?

Accepted Answer

NICE inContact has
        3,446 customers and
        Click2Coach has
        9 customers in the
        Call Recording
        segment. NICE inContact has
        3437 more customers than
        Click2Coach in this category.

Question 4

What are the countries in which
        NICE inContact and
        Click2Coach has more customers?

Accepted Answer

NICE inContact has more customers in United States, United Kingdom and Canada.
Click2Coach has more customers in United States, Canada and Sweden.

NICE inContact Vs Click2Coach : In-Depth Comparison

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Comparing the customer bases of NICE inContact and Click2Coach

Comparing the market share of NICE inContact and Click2Coach

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