Question 1

Who are the top Shadow CMS competitors?

Accepted Answer

Shadow CMS’s Top competitors in the call-accounting category are COMIT, Tenfold, PhoneBurner. You can view a full list of Shadow CMS competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Shadow CMS and 40,000 other technologies on the internet. You can also compare Shadow CMS and its feature with top competitors here : Shadow CMS vs COMIT Shadow CMS vs Tenfold Shadow CMS vs PhoneBurner.

Question 2

What is Shadow CMS customer distribution based on
            company size?

Accepted Answer

The majority of Shadow CMS’s customers for the call-accounting category fall in the company size of 20 - 49 employees (7 companies). You can view a distribution chart of Shadow CMS customers by company size here.

Question 3

What is Shadow CMS market share in the
            call-accounting?

Accepted Answer

Shadow CMS has market share of
            1.69%
            in call-accounting market.
            Shadow CMS competes
            with 20 competitor tools in
            call-accounting category. The top alternatives for
            Shadow CMS call-accounting tool are
            COMIT with
                63.83%, Tenfold with
                16.32%, PhoneBurner with
                7.88% market share.

Question 4

What are the top countries that use Shadow CMS?

Accepted Answer

Around the world in 2025, over
          21 companies
          have started using Shadow CMS as
          call-accounting tool. Companies using
          Shadow CMS for call-accounting are majorly
          from United States with
          14 customers.
          66.67% of Shadow CMS
          customers are from the United States. Other top countries
          using Shadow CMS are
          Canada and United Kingdom with 4(19.05%) and 2(9.52%) customers respectively.

Question 5

What are the top industries that use Shadow CMS?

Accepted Answer

Top industries that use Shadow CMS for
            call-accounting are Amazon Connect (2), Microsoft (2), Collaboration Tools (2).

Technology	Domains	Market Share (Est.)	Versus page
COMIT	794	63.83%	Shadow CMS vs COMIT
Tenfold	203	16.32%	Shadow CMS vs Tenfold
PhoneBurner	98	7.88%	Shadow CMS vs PhoneBurner
Genesis Call Accounting	21	1.69%	Shadow CMS vs Genesis Call Accounting
FluentStream	19	1.53%	Shadow CMS vs FluentStream
Microcall	14	1.13%	Shadow CMS vs Microcall
VXTracker	13	1.05%	Shadow CMS vs VXTracker
Call Accounting Mate	9	0.72%	Shadow CMS vs Call Accounting Mate
Cadebill	7	0.56%	Shadow CMS vs Cadebill
Ytel Platform	6	0.48%	Shadow CMS vs Ytel Platform
EPIX	5	0.40%	Shadow CMS vs EPIX
TiVA Call Manager+	5	0.40%	Shadow CMS vs TiVA Call Manager+
eXsight Call Accounting	5	0.40%	Shadow CMS vs eXsight Call Accounting
InCharge Unified Call Management	5	0.40%	Shadow CMS vs InCharge Unified Call Management
Sierra Gold	5	0.40%	Shadow CMS vs Sierra Gold
Teltrac	4	0.32%	Shadow CMS vs Teltrac
Calltrak	3	0.24%	Shadow CMS vs Calltrak
Elephant Call Management System	3	0.24%	Shadow CMS vs Elephant Call Management System
callGuard	2	0.16%	Shadow CMS vs callGuard
CommsOffice Express	2	0.16%	Shadow CMS vs CommsOffice Express

Customers	Employee Range	City	Region	Country
Webex	10,000+	San Jose	California	United States
RingCentral	5,000 - 9,999	Belmont	California	United States
City Of Oshawa	1,000 - 4,999	Oshawa	Ontario	Canada
Enterprise Connect	1,000 - 4,999	San Francisco	California	United States
TechnologyCounter	100 - 249	Pune	Maharashtra	India
MABC Technology Solutions	100 - 249	Portsmouth	Virginia	United States
Stayntouch	100 - 249	Bethesda	Maryland	United States
Markham BuildUp Investment	50 - 99	Markham	Ontario	Canada
SoftwareWorld	20 - 49	Klamath Falls	Oregon	United States
Sales Fuel	20 - 49	York	England	United Kingdom

Shadow CMS

Market Share of Shadow CMS

21

1.69%

#5

Top Competitors and Alternatives of Shadow CMS

Top Competitors and Alternatives of Shadow CMS

Customers of Shadow CMS

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Shadow CMS Customers by Products and Services

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Shadow CMS Customers by Employee Size

Shadow CMS Customers by Geography

Employees of Shadow CMS

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