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Business Phone Systems

Q: How many companies use Business Phone Systems software these days?

Around the world in 2025, over 52,678 companies are currently using one or more Business Phone Systems software. Out of these, there are 28,565 companies using Business Phone Systems tools that are originally from the United States.

Q: Which company has the most significant market share in the Business Phone Systems software space?

The top few companies that have the most significant market share in the Business Phone Systems space are Freshworks with 47.77% of market share, Bitrix24 with 12.06% of market share, Mitel with 10.87% of market share. Check for other Business Phone Systems technologies market share here.

Q: What are the top industries that usually use Business Phone Systems softwares?

The top industries that use Business Phone Systems software are Managed Services (918), Cloud Services (842), Voip (661).

Gain market share and customer base information about the top Business Phone Systems software. Check out our list of Business Phone Systems Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

Technologies Tracked

65813

Companies Tracked

Categories related to Business Phone Systems

Communication

Web And Video Conferencing

Email Management

VoIP And SIP

Cloud Business Telephony

Top 5 Business Phone Systems technologies in 2025

Over 65813 companies are using Business Phone Systems tools. Freshworks with 47.77% market share (31441 customers), Bitrix24 with 12.06% market share (7934 customers), Mitel with 10.87% market share (7152 customers).

Technology

Market Share (Est.)

Customers

Freshworks

47.77%

31441

Bitrix24

12.06%

7934

Mitel

10.87%

7152

RingCentral

5.76%

3793

Cisco Contact Center

4.20%

2766

Others

19.34%

12727

Business Phone Systems Customers by Employee Size

The majority of Business Phone Systems category falls in the company size of 0 - 9 employees (17571 companies), 20 - 49 employees (16358 companies), 100 - 249 employees (11287 companies).

Employee Size

Business Phone Systems Customers by Geography

Companies using Business Phone Systems technology software are majorly from the United States with 28565 (56.67%), United Kingdom with 5673 (11.25%), India with 3107 (6.16%) customers respectively.

Customers

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Business Phone Systems Customers by Industry

Top industries that use Business Phone Systems for Managed Services (918), Cloud Services (842), Voip (661).

Customers

Market Share for Top Business Phone Systems Technologies

Analyze the market share of popular Business Phone Systems technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers	Market share(Est.)(%)
1	Freshworks	31441	47.77
2	Bitrix24	7934	12.06
3	Mitel	7152	10.87
4	RingCentral	3793	5.76
5	Cisco Contact Center	2766	4.20
6	3CX	1697	2.58
7	Grasshopper	1500	2.28
8	Intermedia	1184	1.80
9	Virtual PBX	1108	1.68
10	Jive Voice	784	1.19
11	Asterisk	722	1.10
12	Windstream	651	0.99
13	Webex Calling	414	0.63
14	Siemens HiPath	412	0.63
15	Panasonic IP-PBX	412	0.63
16	Nextiva	398	0.60
17	Nortel BCM	396	0.60
18	Allworx	313	0.48
19	Sterling Communications	290	0.44
20	Nortel Norstar	231	0.35
21	Sangoma	223	0.34
22	eVoice	203	0.31
23	8x8 Virtual Office	186	0.28
24	Verizon Enterprise	162	0.25
25	Zultys	147	0.22
26	Cloud Phone	131	0.20
27	Avaya AES	91	0.14
28	Megapath	87	0.13
29	OpenPhone	82	0.12
30	PBC Communications	73	0.11
31	Panasonic IP Phones	66	0.10
32	Avaya Blue	61	0.09
33	Mitel Aastra	59	0.09
34	Avaya Red	58	0.09
35	TDS	57	0.09
36	Siemens HiCom 300	49	0.07
37	StellaConnect	42	0.06
38	InfoFlo	41	0.06
39	Serenova	40	0.06
40	MightyCall	34	0.05
41	Fortivoice	32	0.05
42	EvolveIP	30	0.05
43	ICS	30	0.05
44	CircleLoop	25	0.04
45	Abcom	24	0.04
46	Booth	23	0.03
47	Frontier	23	0.03
48	Gabbit	23	0.03
49	Callcap	20	0.03
50	Yodel.io	15	0.02
51	Zadarma	11	0.02
52	TeleGo	11	0.02
53	VoIPX	10	0.02
54	CrazyCall	9	0.01
55	BroadConnect	6	0.01
56	NetFortris	6	0.01
57	Mitel Sky	6	0.01
58	Globalgig	4	0.01
59	Mitel 5300	3	0.00
60	Spoke Phone	2	0.00
61	AirePBX	2	0.00
62	PhonePower	2	0.00
63	Ring-u	2	0.00
64	Tresta	2	0.00
65	UniTel Voice	2	0.00

FAQ

Find answers to the most often asked questions by users.

Who are the top Business Phone Systems software market leaders?

Top leaders in the category for Business Phone Systems software are Freshworks, Bitrix24, Mitel. Here, you can view a full list of Business Phone Systems tools in the market.