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Technologies / Genesys PureCloud Vs MaxContact
Last update : Mar 15 2023

Genesys PureCloud Vs MaxContact : In-Depth Comparison

Not sure if Genesys PureCloud, or MaxContact is the better choice for your needs? No problem! 6sense comparison helps you make the best decision. Take a look at categories where Genesys PureCloud and MaxContact compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between Genesys PureCloud vs MaxContact customers by industry, by geography and by buying patterns.

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  • Overview
  • Current Customers
  • Market Share
  • Geography
  • Customer Movements
  • FAQs
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Genesys PureCloud
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No, I don't use this
Genesys PureCloud competes with other products in the Auto Dialer, Communication, Contact Center, Customer Engagement, Customer Experience, Customer Satisfaction Ratings, Fax Server, Instant Messaging And Chat, Interactive Voice Response (IVR), Predictive Dialer categories. It has a market share in the Auto Dialer category, and Genesys PureCloud has 2181 customers in 75 countries.
MaxContact
Yes, I use this too
No, I don't use this
MaxContact competes with other products in the Project Collaboration, categories. It has a market share in the Auto Dialer category, and MaxContact has 72 customers in 7 countries.

Categories where Genesys PureCloud and MaxContact compete

  • Auto Dialer
  • Communication
  • Contact Center
  • Customer Engagement
  • Customer Experience

Choose Technologies to compare

  • Genesys PureCloud
  • MaxContact
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    Comparing the customer bases of Genesys PureCloud and MaxContact

    Comparing the customer bases of Genesys PureCloud and MaxContact, we can see that Genesys PureCloud has 2181 customer(s), while MaxContact has 72 customer(s). In the Auto Dialer category, with 2181 customer(s) Genesys PureCloud stands at 4th place by ranking, while MaxContact with 72 customer(s), is at the 8th place.

    Genesys PureCloud
    4 th
    2181 Customer
    MaxContact
    8 th
    72 Customer

    Comparing the market share of Genesys PureCloud and MaxContact

    Genesys PureCloud has a 5.17% market share in the Auto Dialer category, while MaxContact has a 0.17% market share in the same space.

    5.17%

    Genesys PureCloud

    0.17%

    MaxContact

    Compare Genesys PureCloud vs MaxContact customers by geography

    Comparing Genesys PureCloud and MaxContact customers based on their geographic location, we can see that Genesys PureCloud has more customers in United States, United Kingdom and Australia, while MaxContact has more customers in United Kingdom , United States and Australia .

    Genesys PureCloud
    MaxContact

    Customer Movements for this month

    Gain actionable insights about the buying patterns of Genesys PureCloud vs MaxContact’s target audience.

    Genesys PureCloud
    MaxContact

    FAQ

    Find answers to the most often asked questions by users.

    What are the different markets in which Genesys PureCloud and MaxContact compete against each other?

    Genesys PureCloud and MaxContact compete against each other in the Auto Dialer, Communication, Contact Center, Customer Engagement, Customer Experience .

    How does the market share of Genesys PureCloud and MaxContact compare in the Auto Dialer market?

    In the Auto Dialer market, Genesys PureCloud has a 5.17% market share in comparison to MaxContact’s 0.17%. Since it has a better market share coverage, Genesys PureCloud holds the 4th spot in 6sense’s Market Share Ranking Index for the Auto Dialer category, while MaxContact holds the 8th spot.

    How many customers are acquired by Genesys PureCloud and MaxContact in the Auto Dialer segment?

    Genesys PureCloud has 2181 customers and MaxContact has 72 customers in the Auto Dialer segment. Genesys PureCloud has 2109 more customers than MaxContact in this category.

    What are the countries in which Genesys PureCloud and MaxContact has more customers?

    Genesys PureCloud has more customers in United States , United Kingdom and Australia .
    MaxContact has more customers in United Kingdom , United States and Australia .

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