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Cisco Webex Contact Center

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Cisco Webex Contact Center is a cloud-based contact center Software-as-a-Service (SaaS) offering.

Web And Video Conferencing
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Market Share of Cisco Webex Contact Center

Current Customer(s)

233

Market Share (Est.)

0.25%

Ranking

#20

Top Competitors and Alternatives of Cisco Webex Contact Center

The top three of Cisco Webex Contact Center’s competitors in the Web And Video Conferencing category are Google Meet with 31.38%, Brightcove with 28.95%, Jitsi with 14.59% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Google Meet2878031.38%Cisco Webex Contact Center vs Google Meet
Brightcove2655528.95%Cisco Webex Contact Center vs Brightcove
Jitsi1338514.59%Cisco Webex Contact Center vs Jitsi
Zoom Video SDK43764.77%Cisco Webex Contact Center vs Zoom Video SDK
Cisco Webex Connect26842.93%Cisco Webex Contact Center vs Cisco Webex Connect
SproutVideo25532.78%Cisco Webex Contact Center vs SproutVideo
TeamViewer Remote25032.73%Cisco Webex Contact Center vs TeamViewer Remote
Hopin18322.00%Cisco Webex Contact Center vs Hopin
Cisco TelePresence17091.86%Cisco Webex Contact Center vs Cisco TelePresence
Cisco Tandberg8100.88%Cisco Webex Contact Center vs Cisco Tandberg
Docket6550.71%Cisco Webex Contact Center vs Docket
Azure Stream Analytics5490.60%Cisco Webex Contact Center vs Azure Stream Analytics
Azure Event Hubs5440.59%Cisco Webex Contact Center vs Azure Event Hubs
Dialpad Meetings (formerly UberConference)4150.45%Cisco Webex Contact Center vs Dialpad Meetings (formerly UberConference)
Cisco WebEx Teams3690.40%Cisco Webex Contact Center vs Cisco WebEx Teams
Gather Town3330.36%Cisco Webex Contact Center vs Gather Town
Consolto3020.33%Cisco Webex Contact Center vs Consolto
GlobalMeet Collaboration2880.31%Cisco Webex Contact Center vs GlobalMeet Collaboration
Zimbra Collaboration2750.30%Cisco Webex Contact Center vs Zimbra Collaboration
Whereby.com1710.19%Cisco Webex Contact Center vs Whereby.com
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Popular Comparisons

Top Competitors and Alternatives of Cisco Webex Contact Center

The top three of Cisco Webex Contact Center’s competitors in the Web And Video Conferencing category are Google Meet with 31.38%, Brightcove with 28.95%, Jitsi with 14.59% market share.

Cisco Webex Contact Center vs Google Meet

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Cisco Webex Contact Center vs Brightcove

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Cisco Webex Contact Center vs Jitsi

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Cisco Webex Contact Center vs Zoom Video SDK

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Cisco Webex Contact Center vs Cisco Webex Connect

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Cisco Webex Contact Center vs SproutVideo

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Cisco Webex Contact Center vs TeamViewer Remote

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Cisco Webex Contact Center vs Hopin

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Customers of Cisco Webex Contact Center

Around the world in 2025, over 232 companies have started using Cisco Webex Contact Center as Web And Video Conferencing tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Vodafone10,000+NewburyEnglandUnited Kingdom
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Kyndryl10,000+New York CityNew YorkUnited States
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Martin Marietta Materials10,000+RaleighNorth CarolinaUnited States
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Polaris Industries10,000+MedinaMinnesotaUnited States
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TELUS10,000+VancouverBritish ColumbiaCanada
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Infosys10,000+BengaluruKarnatakaIndia
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Hillrom10,000+ChicagoIllinoisUnited States
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University Hospitals10,000+ClevelandOhioUnited States
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TD Bank10,000+TorontoOntarioCanada
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Swisscom10,000+BernBernSwitzerland
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Cisco Webex Contact Center Customers by Products and Services

The top three products and services offering customers that use Cisco Webex Contact Center for Web And Video Conferencing are Cloud Services (28), Managed Services (20), Cybersecurity (17).

Customers

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Cisco Webex Contact Center Customers by Employee Size

The majority of Cisco Webex Contact Center's customers for the web-and-video-conferencing category fall in the company size of 10,000+ employees (86 companies), 1,000 - 4,999 employees (49 companies), 5,000 - 9,999 employees (28 companies).

Employee Size

Cisco Webex Contact Center Customers by Geography

The top three geographies of Cisco Webex Contact Center for web-and-video-conferencing are the United States with 143(70.44%), Canada with 10(4.93%), United Kingdom with 9(4.43%) customers respectively.

Customers

Employees of Cisco Webex Contact Center

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Also see other Products/Services by Cisco Webex Contact Center in:

Web And Video Conferencing

FAQ

Find answers to the most often asked questions by users.

Who are the top Cisco Webex Contact Center competitors?

Cisco Webex Contact Center’s Top competitors in the web-and-video-conferencing category are Google Meet, Brightcove, Jitsi. You can view a full list of Cisco Webex Contact Center competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Cisco Webex Contact Center and 40,000 other technologies on the internet. You can also compare Cisco Webex Contact Center and its feature with top competitors here : Cisco Webex Contact Center vs Google Meet Cisco Webex Contact Center vs Brightcove Cisco Webex Contact Center vs Jitsi.

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What is Cisco Webex Contact Center customer distribution based on company size?

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What is Cisco Webex Contact Center market share in the web-and-video-conferencing?

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What are the top countries that use Cisco Webex Contact Center?

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What are the top industries that use Cisco Webex Contact Center?

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