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Cisco Webex Contact Center

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Cisco Webex Contact Center is a cloud-based contact center Software-as-a-Service (SaaS) offering.

Web And Video Conferencing
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Market Share of Cisco Webex Contact Center

Current Customer(s)

381

Market Share (Est.)

0.45%

Ranking

#14

Top Competitors and Alternatives of Cisco Webex Contact Center

The top three of Cisco Webex Contact Center’s competitors in the Web And Video Conferencing category are Brightcove with 34.44%, Google Meet with 31.50%, Jitsi with 13.85% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Brightcove2942234.44%Cisco Webex Contact Center vs Brightcove
Google Meet2691331.50%Cisco Webex Contact Center vs Google Meet
Jitsi1182913.85%Cisco Webex Contact Center vs Jitsi
Cisco Webex Connect28613.35%Cisco Webex Contact Center vs Cisco Webex Connect
Hopin26133.06%Cisco Webex Contact Center vs Hopin
SproutVideo24832.91%Cisco Webex Contact Center vs SproutVideo
Cisco TelePresence22582.64%Cisco Webex Contact Center vs Cisco TelePresence
Cisco Tandberg12541.47%Cisco Webex Contact Center vs Cisco Tandberg
Docket9901.16%Cisco Webex Contact Center vs Docket
Azure Event Hubs8591.01%Cisco Webex Contact Center vs Azure Event Hubs
Azure Stream Analytics6490.76%Cisco Webex Contact Center vs Azure Stream Analytics
Cisco WebEx Teams6460.76%Cisco Webex Contact Center vs Cisco WebEx Teams
Dialpad Meetings (formerly UberConference)4180.49%Cisco Webex Contact Center vs Dialpad Meetings (formerly UberConference)
GlobalMeet Collaboration3320.39%Cisco Webex Contact Center vs GlobalMeet Collaboration
Gather Town2980.35%Cisco Webex Contact Center vs Gather Town
Remo2170.25%Cisco Webex Contact Center vs Remo
Run the world1410.17%Cisco Webex Contact Center vs Run the world
Cisco WebEx Training Center1320.15%Cisco Webex Contact Center vs Cisco WebEx Training Center
Mconf-Live1180.14%Cisco Webex Contact Center vs Mconf-Live
Interactio960.11%Cisco Webex Contact Center vs Interactio
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Popular Comparisons

Top Competitors and Alternatives of Cisco Webex Contact Center

The top three of Cisco Webex Contact Center’s competitors in the Web And Video Conferencing category are Brightcove with 34.44%, Google Meet with 31.50%, Jitsi with 13.85% market share.

Cisco Webex Contact Center vs Brightcove

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Cisco Webex Contact Center vs Google Meet

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Cisco Webex Contact Center vs Jitsi

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Cisco Webex Contact Center vs Cisco Webex Connect

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Cisco Webex Contact Center vs Hopin

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Cisco Webex Contact Center vs SproutVideo

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Cisco Webex Contact Center vs Cisco TelePresence

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Cisco Webex Contact Center vs Cisco Tandberg

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Customers of Cisco Webex Contact Center

Around the world in 2024, over 381 companies have started using Cisco Webex Contact Center as Web And Video Conferencing tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Swisscom10,000+BernBernSwitzerland
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International Business Machines Corporation (IBM)10,000+ArmonkNew YorkUnited States
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Orange Business Services10,000+ParisIle-de-FranceFrance
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Yahoo10,000+SunnyvaleCaliforniaUnited States
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HCL Technologies Ltd10,000+NoidaUttar PradeshIndia
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Community Health Network10,000+IndianapolisIndianaUnited States
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AXA SA10,000+ParisIle-de-FranceFrance
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CDW Corporation10,000+Vernon HillsIllinoisUnited States
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Polaris Industries10,000+MedinaMinnesotaUnited States
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Hobby Lobby Stores Inc.10,000+Oklahoma CityOklahomaUnited States
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Cisco Webex Contact Center Customers by Products and Services

The top three products and services offering customers that use Cisco Webex Contact Center for Web And Video Conferencing are Cloud Services (42), Managed Services (40), Cybersecurity (25).

Customers

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Cisco Webex Contact Center Customers by Employee Size

The majority of Cisco Webex Contact Center's customers for the web-and-video-conferencing category fall in the company size of 10,000+ employees (101 companies), 1,000 - 4,999 employees (87 companies), 100 - 249 employees (41 companies).

Employee Size

Cisco Webex Contact Center Customers by Geography

The top three geographies of Cisco Webex Contact Center for web-and-video-conferencing are the United States with 234(72.22%), India with 18(5.56%), Canada with 16(4.94%) customers respectively.

Customers

Employees of Cisco Webex Contact Center

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Also see other Products/Services by Cisco Webex Contact Center in:

Web And Video Conferencing

FAQ

Find answers to the most often asked questions by users.

Who are the top Cisco Webex Contact Center competitors?

Cisco Webex Contact Center’s Top competitors in the web-and-video-conferencing category are Brightcove, Google Meet, Jitsi. You can view a full list of Cisco Webex Contact Center competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Cisco Webex Contact Center and 40,000 other technologies on the internet. You can also compare Cisco Webex Contact Center and its feature with top competitors here : Cisco Webex Contact Center vs Brightcove Cisco Webex Contact Center vs Google Meet Cisco Webex Contact Center vs Jitsi.

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What is Cisco Webex Contact Center customer distribution based on company size?

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What is Cisco Webex Contact Center market share in the web-and-video-conferencing?

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What are the top countries that use Cisco Webex Contact Center?

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What are the top industries that use Cisco Webex Contact Center?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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