Question 1

What are the different markets in which
        Talkdesk and
        Netcracker compete against each other?

Accepted Answer

Talkdesk and
        Netcracker compete against each other in
        the Unified Communications, Call Recording, Communication, Contact Center, Fax Server.

Question 2

How does the market share of
        Talkdesk
        and Netcracker compare in the
        Unified Communications market?

Accepted Answer

In the Unified Communications market,
        Talkdesk has a
        0.28%
        market share in comparison to
        Netcracker’s
        0.05%.
        Since it has a better market share coverage,
        Talkdesk holds the
        16th
        spot in 6sense's Market Share Ranking Index for
        the Unified Communications category, while
        Netcracker holds the
        32nd spot.

Question 3

How many customers are acquired by
        Talkdesk and
        Netcracker in the
        Unified Communications segment?

Accepted Answer

Talkdesk has
        1,248 customers and
        Netcracker has
        220 customers in the
        Unified Communications
        segment. Talkdesk has
        1028 more customers than
        Netcracker in this category.

Question 4

What are the countries in which
        Talkdesk and
        Netcracker has more customers?

Accepted Answer

Talkdesk has more customers in United States, Canada and United Kingdom.
Netcracker has more customers in United States, India and United Kingdom.

Talkdesk Vs Netcracker : In-Depth Comparison

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Comparing the customer bases of Talkdesk and Netcracker

Comparing the market share of Talkdesk and Netcracker

Compare Talkdesk vs Netcracker customers by geography

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