Question 1

What are the different markets in which
        Support.com Cloud and
        iDAvatars compete against each other?

Accepted Answer

Support.com Cloud and
        iDAvatars compete against each other in
        the Self Service Support, Customer Support Services.

Question 2

How does the market share of
        Support.com Cloud
        and iDAvatars compare in the
        Self Service Support market?

Accepted Answer

In the Self Service Support market,
        Support.com Cloud has a
        1.62%
        market share in comparison to
        iDAvatars’s
        0.15%.
        Since it has a better market share coverage,
        Support.com Cloud holds the
        9th
        spot in 6sense's Market Share Ranking Index for
        the Self Service Support category, while
        iDAvatars holds the
        21st spot.

Question 3

How many customers are acquired by
        Support.com Cloud and
        iDAvatars in the
        Self Service Support segment?

Accepted Answer

Support.com Cloud has
        106 customers and
        iDAvatars has
        10 customers in the
        Self Service Support
        segment. Support.com Cloud has
        96 more customers than
        iDAvatars in this category.

Question 4

What are the countries in which
        Support.com Cloud and
        iDAvatars has more customers?

Accepted Answer

Support.com Cloud has more customers in United States, United Kingdom and India.
iDAvatars has more customers in United States, Canada and India.

Support.com Cloud Vs iDAvatars : In-Depth Comparison

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Comparing the customer bases of Support.com Cloud and iDAvatars

Comparing the market share of Support.com Cloud and iDAvatars

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