Question 1

What are the different markets in which
        ScreenSteps and
        Eptica compete against each other?

Accepted Answer

ScreenSteps and
        Eptica compete against each other in
        the Self Service Support, Customer Support Services, Knowledge Management, Learning Management Systems, Live Chat.

Question 2

How does the market share of
        ScreenSteps
        and Eptica compare in the
        Self Service Support market?

Accepted Answer

In the Self Service Support market,
        ScreenSteps has a
        0.55%
        market share in comparison to
        Eptica’s
        0.13%.
        Since it has a better market share coverage,
        ScreenSteps holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the Self Service Support category, while
        Eptica holds the
        25th spot.

Question 3

How many customers are acquired by
        ScreenSteps and
        Eptica in the
        Self Service Support segment?

Accepted Answer

ScreenSteps has
        34 customers and
        Eptica has
        8 customers in the
        Self Service Support
        segment. ScreenSteps has
        26 more customers than
        Eptica in this category.

Question 4

What are the countries in which
        ScreenSteps and
        Eptica has more customers?

Accepted Answer

ScreenSteps has more customers in United States, Canada and United Kingdom.
Eptica has more customers in United States, France and Belgium.

ScreenSteps Vs Eptica : In-Depth Comparison

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Comparing the customer bases of ScreenSteps and Eptica

Comparing the market share of ScreenSteps and Eptica

Compare ScreenSteps vs Eptica customers by geography

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