Question 1

What are the different markets in which
        Adobe RoboHelp and
        UserCare compete against each other?

Accepted Answer

Adobe RoboHelp and
        UserCare compete against each other in
        the Self Service Support, In-App User Feedback, Mobile Customer Support.

Question 2

How does the market share of
        Adobe RoboHelp
        and UserCare compare in the
        Self Service Support market?

Accepted Answer

In the Self Service Support market,
        Adobe RoboHelp has a
        13.59%
        market share in comparison to
        UserCare’s
        0.05%.
        Since it has a better market share coverage,
        Adobe RoboHelp holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Self Service Support category, while
        UserCare holds the
        29th spot.

Question 3

How many customers are acquired by
        Adobe RoboHelp and
        UserCare in the
        Self Service Support segment?

Accepted Answer

Adobe RoboHelp has
        1,307 customers and
        UserCare has
        5 customers in the
        Self Service Support
        segment. Adobe RoboHelp has
        1302 more customers than
        UserCare in this category.

Question 4

What are the countries in which
        Adobe RoboHelp and
        UserCare has more customers?

Accepted Answer

Adobe RoboHelp has more customers in United States, Germany and India.
UserCare has more customers in United States, Finland and United Kingdom.

Adobe RoboHelp Vs UserCare : In-Depth Comparison

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Comparing the customer bases of Adobe RoboHelp and UserCare

Comparing the market share of Adobe RoboHelp and UserCare

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