Question 1

What are the different markets in which
        WhatsHelp and
        Freshchat compete against each other?

Accepted Answer

WhatsHelp and
        Freshchat compete against each other in
        the Live Chat, Instant Messaging And Chat.

Question 2

How does the market share of
        WhatsHelp
        and Freshchat compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        WhatsHelp has a
        1.47%
        market share in comparison to
        Freshchat’s
        1.35%.
        Since it has a better market share coverage,
        WhatsHelp holds the
        13th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Freshchat holds the
        16th spot.

Question 3

How many customers are acquired by
        WhatsHelp and
        Freshchat in the
        Live Chat segment?

Accepted Answer

WhatsHelp has
        10,806 customers and
        Freshchat has
        9,953 customers in the
        Live Chat
        segment. WhatsHelp has
        853 more customers than
        Freshchat in this category.

Question 4

What are the countries in which
        WhatsHelp and
        Freshchat has more customers?

Accepted Answer

WhatsHelp has more customers in Brazil, India and Turkey.
Freshchat has more customers in United States, India and Netherlands.

WhatsHelp Vs Freshchat : In-Depth Comparison

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Comparing the customer bases of WhatsHelp and Freshchat

Comparing the market share of WhatsHelp and Freshchat

Compare WhatsHelp vs Freshchat customers by geography

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