Question 1

What are the different markets in which
        Salesforce Live Agent and
        iClew compete against each other?

Accepted Answer

Salesforce Live Agent and
        iClew compete against each other in
        the Live Chat.

Question 2

How does the market share of
        Salesforce Live Agent
        and iClew compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Salesforce Live Agent has a
        0.88%
        market share in comparison to
        iClew’s
        0.00%.
        Since it has a better market share coverage,
        Salesforce Live Agent holds the
        18th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        iClew holds the
        221st spot.

Question 3

How many customers are acquired by
        Salesforce Live Agent and
        iClew in the
        Live Chat segment?

Accepted Answer

Salesforce Live Agent has
        6,503 customers and
        iClew has
        4 customers in the
        Live Chat
        segment. Salesforce Live Agent has
        6499 more customers than
        iClew in this category.

Question 4

What are the countries in which
        Salesforce Live Agent and
        iClew has more customers?

Accepted Answer

Salesforce Live Agent has more customers in United States, United Kingdom and Canada.
iClew has more customers in and United States.

Salesforce Live Agent Vs iClew : In-Depth Comparison

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Comparing the customer bases of Salesforce Live Agent and iClew

Comparing the market share of Salesforce Live Agent and iClew

Compare Salesforce Live Agent vs iClew customers by geography

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