Question 1

What are the different markets in which
        Salesforce Live Agent and
        GoSquared compete against each other?

Accepted Answer

Salesforce Live Agent and
        GoSquared compete against each other in
        the Live Chat, Marketing Automation Platforms, Sales Intelligence.

Question 2

How does the market share of
        Salesforce Live Agent
        and GoSquared compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Salesforce Live Agent has a
        0.86%
        market share in comparison to
        GoSquared’s
        0.23%.
        Since it has a better market share coverage,
        Salesforce Live Agent holds the
        19th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        GoSquared holds the
        35th spot.

Question 3

How many customers are acquired by
        Salesforce Live Agent and
        GoSquared in the
        Live Chat segment?

Accepted Answer

Salesforce Live Agent has
        6,220 customers and
        GoSquared has
        1,640 customers in the
        Live Chat
        segment. Salesforce Live Agent has
        4580 more customers than
        GoSquared in this category.

Question 4

What are the countries in which
        Salesforce Live Agent and
        GoSquared has more customers?

Accepted Answer

Salesforce Live Agent has more customers in United States, United Kingdom and Australia.
GoSquared has more customers in United States, United Kingdom and Canada.

Salesforce Live Agent Vs GoSquared : In-Depth Comparison

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Comparing the customer bases of Salesforce Live Agent and GoSquared

Comparing the market share of Salesforce Live Agent and GoSquared

Compare Salesforce Live Agent vs GoSquared customers by geography

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