Question 1

What are the different markets in which
        LivePerson and
        My LiveChat compete against each other?

Accepted Answer

LivePerson and
        My LiveChat compete against each other in
        the Live Chat, Cobrowsing, Communication, Customer Engagement, Customer Experience.

Question 2

How does the market share of
        LivePerson
        and My LiveChat compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        LivePerson has a
        0.88%
        market share in comparison to
        My LiveChat’s
        0.83%.
        Since it has a better market share coverage,
        LivePerson holds the
        21st
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        My LiveChat holds the
        22nd spot.

Question 3

How many customers are acquired by
        LivePerson and
        My LiveChat in the
        Live Chat segment?

Accepted Answer

LivePerson has
        5,801 customers and
        My LiveChat has
        5,464 customers in the
        Live Chat
        segment. LivePerson has
        337 more customers than
        My LiveChat in this category.

Question 4

What are the countries in which
        LivePerson and
        My LiveChat has more customers?

Accepted Answer

LivePerson has more customers in United States, United Kingdom and Canada.
My LiveChat has more customers in United States, India and United Kingdom.

LivePerson Vs My LiveChat : In-Depth Comparison

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Comparing the customer bases of LivePerson and My LiveChat

Comparing the market share of LivePerson and My LiveChat

Compare LivePerson vs My LiveChat customers by geography

Customer Movements for this month

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