Question 1

What are the different markets in which
        Drift and
        Smartsupp Live Chat compete against each other?

Accepted Answer

Drift and
        Smartsupp Live Chat compete against each other in
        the Instant Messaging And Chat, Live Chat, Account Based Marketing, Appointments And Scheduling, Lead Capture.

Question 2

How does the market share of
        Drift
        and Smartsupp Live Chat compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Drift has a
        2.29%
        market share in comparison to
        Smartsupp Live Chat’s
        2.27%.
        Since it has a better market share coverage,
        Drift holds the
        8th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Smartsupp Live Chat holds the
        10th spot.

Question 3

How many customers are acquired by
        Drift and
        Smartsupp Live Chat in the
        Live Chat segment?

Accepted Answer

Drift has
        15,030 customers and
        Smartsupp Live Chat has
        14,856 customers in the
        Live Chat
        segment. Drift has
        174 more customers than
        Smartsupp Live Chat in this category.

Question 4

What are the countries in which
        Drift and
        Smartsupp Live Chat has more customers?

Accepted Answer

Drift has more customers in United States, United Kingdom and Canada.
Smartsupp Live Chat has more customers in Czech Republic, Poland and Italy.

Drift Vs Smartsupp Live Chat : In-Depth Comparison

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Comparing the customer bases of Drift and Smartsupp Live Chat

Comparing the market share of Drift and Smartsupp Live Chat

Compare Drift vs Smartsupp Live Chat customers by geography

Customer Movements for this month

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