Question 1

What are the different markets in which
        Zendesk and
        iManage Insight compete against each other?

Accepted Answer

Zendesk and
        iManage Insight compete against each other in
        the Knowledge Management, Contact Center, Customer Experience, Instant Messaging And Chat, Interactive Voice Response (IVR).

Question 2

How does the market share of
        Zendesk
        and iManage Insight compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        Zendesk has a
        8.06%
        market share in comparison to
        iManage Insight’s
        0.00%.
        Since it has a better market share coverage,
        Zendesk holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        iManage Insight holds the
        120th spot.

Question 3

How many customers are acquired by
        Zendesk and
        iManage Insight in the
        Knowledge Management segment?

Accepted Answer

Zendesk has
        183,388 customers and
        iManage Insight has
        4 customers in the
        Knowledge Management
        segment. Zendesk has
        183384 more customers than
        iManage Insight in this category.

Question 4

What are the countries in which
        Zendesk and
        iManage Insight has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Brazil.
iManage Insight has more customers in and United States.

Zendesk Vs iManage Insight : In-Depth Comparison

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Comparing the customer bases of Zendesk and iManage Insight

Comparing the market share of Zendesk and iManage Insight

Compare Zendesk vs iManage Insight customers by geography

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