Zendesk Vs Cloudagent : In-Depth Comparison

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Categories where Zendesk and Cloudagent compete

Contact Center
Interactive Voice Response (IVR)
Communication
Customer Experience
Instant Messaging And Chat

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Zendesk

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Comparing the customer bases of Zendesk and Cloudagent

Comparing the customer bases of Zendesk and Cloudagent, we can see that Zendesk has 169150 customer(s), while Cloudagent has 588 customer(s). In the Interactive Voice Response (IVR) category, with 169150 customer(s) Zendesk stands at 1st place by ranking, while Cloudagent with 588 customer(s), is at the 9th place.

Zendesk

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1st

169150 Customer

Cloudagent

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9th

588 Customer

Comparing the market share of Zendesk and Cloudagent

Zendesk has a 88.56% market share in the Interactive Voice Response (IVR) category, while Cloudagent has a 0.31% market share in the same space.

Compare Zendesk vs Cloudagent customers by geography

Comparing Zendesk and Cloudagent customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while Cloudagent has more customers in United States.

Zendesk

Cloudagent

Customer Movements for this month

Gain actionable insights about the buying patterns of Zendesk vs Cloudagent’s target audience.

Zendesk

New

679 Customer

Lost

847 Customer

Cloudagent

New

2 Customer

Lost

2 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Zendesk and Cloudagent compete against each other?

Zendesk and Cloudagent compete against each other in the Contact Center, Interactive Voice Response (IVR), Communication, Customer Experience, Instant Messaging And Chat.

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How does the market share of Zendesk and Cloudagent compare in the Interactive Voice Response (IVR) market?

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How many customers are acquired by Zendesk and Cloudagent in the Interactive Voice Response (IVR) segment?

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What are the countries in which Zendesk and Cloudagent has more customers?

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