Question 1

What are the different markets in which
        ServiceNow ITSM and
        OpenText TrustedLink compete against each other?

Accepted Answer

ServiceNow ITSM and
        OpenText TrustedLink compete against each other in
        the IT Service.

Question 2

How does the market share of
        ServiceNow ITSM
        and OpenText TrustedLink compare in the
        IT Service market?

Accepted Answer

In the IT Service market,
        ServiceNow ITSM has a
        5.37%
        market share in comparison to
        OpenText TrustedLink’s
        0.01%.
        Since it has a better market share coverage,
        ServiceNow ITSM holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the IT Service category, while
        OpenText TrustedLink holds the
        49th spot.

Question 3

How many customers are acquired by
        ServiceNow ITSM and
        OpenText TrustedLink in the
        IT Service segment?

Accepted Answer

ServiceNow ITSM has
        4,490 customers and
        OpenText TrustedLink has
        5 customers in the
        IT Service
        segment. ServiceNow ITSM has
        4485 more customers than
        OpenText TrustedLink in this category.

Question 4

What are the countries in which
        ServiceNow ITSM and
        OpenText TrustedLink has more customers?

Accepted Answer

ServiceNow ITSM has more customers in United States, United Kingdom and India.
OpenText TrustedLink has more customers in United States, United Kingdom and Canada.

ServiceNow ITSM Vs OpenText TrustedLink : In-Depth Comparison

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Comparing the customer bases of ServiceNow ITSM and OpenText TrustedLink

Comparing the market share of ServiceNow ITSM and OpenText TrustedLink

Compare ServiceNow ITSM vs OpenText TrustedLink customers by geography

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