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Epicor ITSM

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Epicor ITSM (IT Service Management) provides incident management for its technology infrastructure to ensure that systems are running effectively.

IT Service Management
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Market Share of Epicor ITSM

Current Customer(s)

45

Market Share (Est.)

0.10%

Ranking

#45

Top Competitors and Alternatives of Epicor ITSM

The top three of Epicor ITSM’s competitors in the IT Service Management category are JIRA Service Management with 36.98%, IBM Tivoli with 13.02%, BMC Remedy ITSM with 11.75% market share.

TechnologyDomainsMarket Share (Est.)Versus page
JIRA Service Management1593636.98%Epicor ITSM vs JIRA Service Management
IBM Tivoli560913.02%Epicor ITSM vs IBM Tivoli
BMC Remedy ITSM506211.75%Epicor ITSM vs BMC Remedy ITSM
SAP AMS23895.54%Epicor ITSM vs SAP AMS
Percona16093.73%Epicor ITSM vs Percona
Numara10422.42%Epicor ITSM vs Numara
VMware Service Manager8742.03%Epicor ITSM vs VMware Service Manager
TeamDynamix8151.89%Epicor ITSM vs TeamDynamix
Footprints Service Desk6991.62%Epicor ITSM vs Footprints Service Desk
EasyVista6931.61%Epicor ITSM vs EasyVista
BMC Remedy ARS5421.26%Epicor ITSM vs BMC Remedy ARS
Cherwell ITSM5171.20%Epicor ITSM vs Cherwell ITSM
Incident IQ5021.16%Epicor ITSM vs Incident IQ
CA Scheduler4801.11%Epicor ITSM vs CA Scheduler
CA eHealth4471.04%Epicor ITSM vs CA eHealth
NinjaOne4280.99%Epicor ITSM vs NinjaOne
Dell EMC PowerPath4120.96%Epicor ITSM vs Dell EMC PowerPath
BMC TrueSight4040.94%Epicor ITSM vs BMC TrueSight
CA 74040.94%Epicor ITSM vs CA 7
NEC corporation3930.91%Epicor ITSM vs NEC corporation
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Popular Comparisons

Top Competitors and Alternatives of Epicor ITSM

The top three of Epicor ITSM’s competitors in the IT Service Management category are JIRA Service Management with 36.98%, IBM Tivoli with 13.02%, BMC Remedy ITSM with 11.75% market share.

Epicor ITSM vs JIRA Service Management

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Epicor ITSM vs IBM Tivoli

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Epicor ITSM vs BMC Remedy ITSM

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Epicor ITSM vs SAP AMS

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Epicor ITSM vs Percona

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Epicor ITSM vs Numara

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Epicor ITSM vs VMware Service Manager

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Epicor ITSM vs TeamDynamix

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Customers of Epicor ITSM

Around the world in 2025, over 45 companies have started using Epicor ITSM as IT Service Management tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Sedgwick10,000+MemphisTennesseeUnited States
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Wesco10,000+PittsburghPennsylvaniaUnited States
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MAXIMUS10,000+McLeanVirginiaUnited States
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Fidelity National Information Services, Inc.10,000+JacksonvilleFloridaUnited States
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Skanska10,000+StockholmStockholmSweden
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TEKsystems10,000+HanoverMarylandUnited States
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Robert Half10,000+Menlo ParkCaliforniaUnited States
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Krones10,000+NeutraublingBavariaGermany
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Miami Dade College10,000+MiamiFloridaUnited States
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Hillphoenix5,000 - 9,999ConyersGeorgiaUnited States
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Epicor ITSM Customers by Products and Services

The top three products and services offering customers that use Epicor ITSM for IT Service Management are Online Learning (2), Managed Services (2), Hygiene Services (2).

Customers

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Epicor ITSM Customers by Employee Size

The majority of Epicor ITSM's customers for the it-service-management category fall in the company size of 10,000+ employees (11 companies), 100 - 249 employees (8 companies), 1,000 - 4,999 employees (7 companies).

Employee Size

Epicor ITSM Customers by Geography

The top three geographies of Epicor ITSM for it-service-management are the United States with 26(57.78%), United Kingdom with 6(13.33%), Australia with 5(11.11%) customers respectively.

Customers

Employees of Epicor ITSM

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Also see other Products/Services by Epicor ITSM in:

IT Service Management

FAQ

Find answers to the most often asked questions by users.

Who are the top Epicor ITSM competitors?

Epicor ITSM’s Top competitors in the it-service-management category are JIRA Service Management, IBM Tivoli, BMC Remedy ITSM. You can view a full list of Epicor ITSM competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Epicor ITSM and 40,000 other technologies on the internet. You can also compare Epicor ITSM and its feature with top competitors here : Epicor ITSM vs JIRA Service Management Epicor ITSM vs IBM Tivoli Epicor ITSM vs BMC Remedy ITSM.

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What is Epicor ITSM customer distribution based on company size?

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What is Epicor ITSM market share in the it-service-management?

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What are the top countries that use Epicor ITSM?

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What are the top industries that use Epicor ITSM?

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