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BMC Remedy Service Desk

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BMC Remedy Service Desk provides service desk support staff and support staff managers with the information needed to use BMC Remedy Incident Manageme...Read more

IT Service Management
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Market Share of BMC Remedy Service Desk

Current Customer(s)

63

Market Share (Est.)

0.21%

Ranking

#30

Top Competitors and Alternatives of BMC Remedy Service Desk

The top three of BMC Remedy Service Desk’s competitors in the IT Service Management category are JIRA Service Management with 42.03%, IBM Tivoli with 12.74%, BMC Remedy ITSM with 11.56% market share.

TechnologyDomainsMarket Share (Est.)Versus page
JIRA Service Management1250942.03%BMC Remedy Service Desk vs JIRA Service Management
IBM Tivoli379212.74%BMC Remedy Service Desk vs IBM Tivoli
BMC Remedy ITSM343911.56%BMC Remedy Service Desk vs BMC Remedy ITSM
SAP AMS12504.20%BMC Remedy Service Desk vs SAP AMS
Percona9673.25%BMC Remedy Service Desk vs Percona
TeamDynamix8792.95%BMC Remedy Service Desk vs TeamDynamix
Numara6252.10%BMC Remedy Service Desk vs Numara
Footprints Service Desk4981.67%BMC Remedy Service Desk vs Footprints Service Desk
VMware Service Manager4971.67%BMC Remedy Service Desk vs VMware Service Manager
EasyVista4401.48%BMC Remedy Service Desk vs EasyVista
Cherwell ITSM4291.44%BMC Remedy Service Desk vs Cherwell ITSM
Clarity SM4181.40%BMC Remedy Service Desk vs Clarity SM
BMC Remedy ARS3701.24%BMC Remedy Service Desk vs BMC Remedy ARS
CA eHealth2800.94%BMC Remedy Service Desk vs CA eHealth
BMC TrueSight2680.90%BMC Remedy Service Desk vs BMC TrueSight
CA Scheduler2620.88%BMC Remedy Service Desk vs CA Scheduler
BMC Service Desk Express2470.83%BMC Remedy Service Desk vs BMC Service Desk Express
BMC Helix ITSM2430.82%BMC Remedy Service Desk vs BMC Helix ITSM
NEC corporation2390.80%BMC Remedy Service Desk vs NEC corporation
Dell EMC PowerPath2070.70%BMC Remedy Service Desk vs Dell EMC PowerPath
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Popular Comparisons

Top Competitors and Alternatives of BMC Remedy Service Desk

The top three of BMC Remedy Service Desk’s competitors in the IT Service Management category are JIRA Service Management with 42.03%, IBM Tivoli with 12.74%, BMC Remedy ITSM with 11.56% market share.

BMC Remedy Service Desk vs JIRA Service Management

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BMC Remedy Service Desk vs IBM Tivoli

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BMC Remedy Service Desk vs BMC Remedy ITSM

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BMC Remedy Service Desk vs SAP AMS

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BMC Remedy Service Desk vs Percona

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BMC Remedy Service Desk vs TeamDynamix

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BMC Remedy Service Desk vs Numara

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BMC Remedy Service Desk vs Footprints Service Desk

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Customers of BMC Remedy Service Desk

Around the world in 2024, over 63 companies have started using BMC Remedy Service Desk as IT Service Management tool.

CustomersEmployee RangeCityRegionCountrySocial Links
NTT Data10,000+PlanoTexasUnited States
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Dell10,000+Round RockTexasUnited States
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Sony10,000+Culver CityCaliforniaUnited States
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Xerox Corporation10,000+NorwalkConnecticutUnited States
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L.M. Ericsson10,000+StockholmStockholmSweden
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Saudi Telecom Company10,000+RiyadhAr RiyadSaudi Arabia
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Hewlett-Packard Enterprise Company10,000+San JoseCaliforniaUnited States
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International Business Machines Corporation (IBM)10,000+ArmonkNew YorkUnited States
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Stop & Shop10,000+QuincyMassachusettsUnited States
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Schneider Electric10,000+BostonMassachusettsUnited States
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BMC Remedy Service Desk Customers by Products and Services

The top three products and services offering customers that use BMC Remedy Service Desk for IT Service Management are Cybersecurity (8), Artificial Intelligence (6), Managed Services (6).

Customers

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BMC Remedy Service Desk Customers by Employee Size

The majority of BMC Remedy Service Desk's customers for the it-service-management category fall in the company size of 10,000+ employees (30 companies), 1,000 - 4,999 employees (8 companies), 100 - 249 employees (5 companies).

Employee Size

BMC Remedy Service Desk Customers by Geography

The top three geographies of BMC Remedy Service Desk for it-service-management are the United States with 35(67.31%), United Kingdom with 3(5.77%), Canada with 3(5.77%) customers respectively.

Customers

Employees of BMC Remedy Service Desk

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Also see other Products/Services by BMC Remedy Service Desk in:

IT Service Management

FAQ

Find answers to the most often asked questions by users.

Who are the top BMC Remedy Service Desk competitors?

BMC Remedy Service Desk’s Top competitors in the it-service-management category are JIRA Service Management, IBM Tivoli, BMC Remedy ITSM. You can view a full list of BMC Remedy Service Desk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of BMC Remedy Service Desk and 40,000 other technologies on the internet. You can also compare BMC Remedy Service Desk and its feature with top competitors here : BMC Remedy Service Desk vs JIRA Service Management BMC Remedy Service Desk vs IBM Tivoli BMC Remedy Service Desk vs BMC Remedy ITSM.

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What is BMC Remedy Service Desk customer distribution based on company size?

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What is BMC Remedy Service Desk market share in the it-service-management?

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What are the top countries that use BMC Remedy Service Desk?

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What are the top industries that use BMC Remedy Service Desk?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

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