Question 1

What are the different markets in which
        ServiceNow and
        Jira Service Desk compete against each other?

Accepted Answer

ServiceNow and
        Jira Service Desk compete against each other in
        the IT Asset Management, Data Center Management, IT Management.

Question 2

How does the market share of
        ServiceNow
        and Jira Service Desk compare in the
        IT Asset Management market?

Accepted Answer

In the IT Asset Management market,
        ServiceNow has a
        31.73%
        market share in comparison to
        Jira Service Desk’s
        13.86%.
        Since it has a better market share coverage,
        ServiceNow holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the IT Asset Management category, while
        Jira Service Desk holds the
        2nd spot.

Question 3

How many customers are acquired by
        ServiceNow and
        Jira Service Desk in the
        IT Asset Management segment?

Accepted Answer

ServiceNow has
        28,976 customers and
        Jira Service Desk has
        12,656 customers in the
        IT Asset Management
        segment. ServiceNow has
        16320 more customers than
        Jira Service Desk in this category.

Question 4

What are the countries in which
        ServiceNow and
        Jira Service Desk has more customers?

Accepted Answer

ServiceNow has more customers in United States, United Kingdom and India.
Jira Service Desk has more customers in United States, United Kingdom and Germany.

ServiceNow Vs Jira Service Desk : In-Depth Comparison

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Comparing the customer bases of ServiceNow and Jira Service Desk

Comparing the market share of ServiceNow and Jira Service Desk

Compare ServiceNow vs Jira Service Desk customers by geography

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