Question 1

What are the different markets in which
        Smooch.io and
        ChatWork compete against each other?

Accepted Answer

Smooch.io and
        ChatWork compete against each other in
        the Instant Messaging, Business Text Messaging, Communication, Instant Messaging And Chat, Project Collaboration.

Question 2

How does the market share of
        Smooch.io
        and ChatWork compare in the
        Instant Messaging market?

Accepted Answer

In the Instant Messaging market,
        Smooch.io has a
        22.04%
        market share in comparison to
        ChatWork’s
        0.36%.
        Since it has a better market share coverage,
        Smooch.io holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Instant Messaging category, while
        ChatWork holds the
        15th spot.

Question 3

How many customers are acquired by
        Smooch.io and
        ChatWork in the
        Instant Messaging segment?

Accepted Answer

Smooch.io has
        29,249 customers and
        ChatWork has
        476 customers in the
        Instant Messaging
        segment. Smooch.io has
        28773 more customers than
        ChatWork in this category.

Question 4

What are the countries in which
        Smooch.io and
        ChatWork has more customers?

Accepted Answer

Smooch.io has more customers in United States, Australia and Netherlands.
ChatWork has more customers in Japan, United States and Vietnam.

Smooch.io Vs ChatWork : In-Depth Comparison

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Comparing the customer bases of Smooch.io and ChatWork

Comparing the market share of Smooch.io and ChatWork

Compare Smooch.io vs ChatWork customers by geography

Customer Movements for this month

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