Question 1

What are the different markets in which
        Zendesk and
        iAdvize compete against each other?

Accepted Answer

Zendesk and
        iAdvize compete against each other in
        the Instant Messaging And Chat, Behavioral Targeting, Contact Center, Customer Experience, Interactive Voice Response (IVR).

Question 2

How does the market share of
        Zendesk
        and iAdvize compare in the
        Instant Messaging And Chat market?

Accepted Answer

In the Instant Messaging And Chat market,
        Zendesk has a
        2.54%
        market share in comparison to
        iAdvize’s
        0.01%.
        Since it has a better market share coverage,
        Zendesk holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Instant Messaging And Chat category, while
        iAdvize holds the
        53rd spot.

Question 3

How many customers are acquired by
        Zendesk and
        iAdvize in the
        Instant Messaging And Chat segment?

Accepted Answer

Zendesk has
        157,691 customers and
        iAdvize has
        384 customers in the
        Instant Messaging And Chat
        segment. Zendesk has
        157307 more customers than
        iAdvize in this category.

Question 4

What are the countries in which
        Zendesk and
        iAdvize has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
iAdvize has more customers in France, United States and Germany.

Zendesk Vs iAdvize : In-Depth Comparison

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Comparing the customer bases of Zendesk and iAdvize

Comparing the market share of Zendesk and iAdvize

Compare Zendesk vs iAdvize customers by geography

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