Question 1

What are the different markets in which
        LiveAgent and
        Nefsis compete against each other?

Accepted Answer

LiveAgent and
        Nefsis compete against each other in
        the Instant Messaging And Chat, Contact Center, Customer Experience, Helpdesk Tools, Knowledge Management.

Question 2

How does the market share of
        LiveAgent
        and Nefsis compare in the
        Instant Messaging And Chat market?

Accepted Answer

In the Instant Messaging And Chat market,
        LiveAgent has a
        0.10%
        market share in comparison to
        Nefsis’s
        0.00%.
        Since it has a better market share coverage,
        LiveAgent holds the
        21st
        spot in 6sense's Market Share Ranking Index for
        the Instant Messaging And Chat category, while
        Nefsis holds the
        88th spot.

Question 3

How many customers are acquired by
        LiveAgent and
        Nefsis in the
        Instant Messaging And Chat segment?

Accepted Answer

LiveAgent has
        6,288 customers and
        Nefsis has
        16 customers in the
        Instant Messaging And Chat
        segment. LiveAgent has
        6272 more customers than
        Nefsis in this category.

Question 4

What are the countries in which
        LiveAgent and
        Nefsis has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Canada.
Nefsis has more customers in United States, United Kingdom and India.

LiveAgent Vs Nefsis : In-Depth Comparison

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Comparing the customer bases of LiveAgent and Nefsis

Comparing the market share of LiveAgent and Nefsis

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